Note: The job is a remote job and is open to candidates in USA. Troutman Pepper is a law firm that is committed to providing employee support and advancement while embracing inclusion and innovation. The eBilling Rates Administrative Assistant will manage and maintain a high volume of new timekeepers for the firm’s eBilled clients, ensuring accuracy and compliance of eBilling rates while collaborating with internal teams.
Responsibilities
- Manage and identify new timekeepers for eBilled matters using Tableau reporting
- Review and analyze new timekeeper reports for the eBilling team at start of month
- Collaborate with Rates Team to identify and address additions to rate sets
- Handle rate submissions in the eBilling site based on the Rates Team’s confirmation, ensuring accuracy of all rate information within the system
- Assist with the review and identification of necessary invoice corrections for eBilling Team members regarding invoices rejected due to unapproved timekeeper rates
- Collaborate with eBilling Rates Team to support overflow of rate-related requests or inquiries
- Assist with incoming e-mails from the Rates Team on various topics, such as AFA’s requiring new timekeeper rate submissions in the eBilling site(s)
- Track and follow-up internally and externally on outstanding submissions, inform eBilling Rates Team of any issues delaying timekeeper rate submission or approval
- Gather and submit employee diversity information in eBilling site(s); collaborate with Diversity Team to collect accurate and up-to-date data for submission
Skills
- Minimum of two (2) years of law firm experience, with a particular focus on Billing or eBilling
- Strong experience in several eBilling platforms used by the firm's clients, with exposure to timekeeper rate submissions
- Experience with full cycle of Billing or eBilling and invoice submissions
- Strong communication and interpersonal skills, with the ability to clearly communicate and support effective collaboration with internal professional staff and clients
- Knowledge of eBilling rate submission processes on the various eBilling platforms and specific rate guidelines for eBilled clients
- Excellent attention to details, follow-up, organizational, and time-management skills
- Ability to work independently and collaboratively with cross-functional teams
- Proficiency in Excel
- Bachelor's degree preferred, or any equivalent combination of training, education and experience that demonstrates the ability to perform the essential duties of the position
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