Note: The job is a remote job and is open to candidates in USA. CoxHealth is a healthcare system serving patients across southwest Missouri and northern Arkansas. The DME Financial Specialist establishes estimates for scheduled durable medical equipment services or devices, discusses patients’ financial responsibilities, creates payment schedules, and collects prepayments while coordinating with departments to provide excellent care and customer service.
Responsibilities
- The DME Financial Specialist is responsible for establishing estimates for patients who have a scheduled DME service or device
- The DME Financial Specialist works with the patient to establish payment schedules, discuss the financial responsibility and collects prepayments in accordance with CoxHealth at Home policy
- This position works alongside different departments system wide in order to deliver excellent care and customer service for CoxHealth patients
Skills
- High School Diploma or Equivalent
- 1 year healthcare or customer service experience
- Ability to communicate effectively and courteously with patients, families, coworkers, and physicians while exhibiting an empathetic attitude toward the sick and elderly
- Ability to prioritize shifting caseload containing multiple time-sensitive needs
- Working knowledge of common insurance reimbursement practices
- Able to work independently and collaboratively in teams
- Adept in Microsoft Office suite
- Flexible and adaptable to procedural changes
- Ability to multi-task and have attention to detail
- Medical billing experience and claims processing knowledge; familiar with the insurance industry and collection process
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- Permanent Remote
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