Note: The job is a remote job and is open to candidates in USA. Hugel Aesthetics is a global leader in medical aesthetics, focusing on expanding access to innovative products in the U.S. market. They are seeking a Director of Sales Operations & Analytics to lead strategies and systems that drive sales excellence and sustainable growth for the U.S. commercial team, overseeing various aspects of sales operations, analytics, and performance management.
Responsibilities
- Support the development of annual and quarterly sales plans in close partnership with VP of Commercial and Sales Operations, Finance, Marketing, and Compliance
- Drive territory design optimization, alignment, and sizing to maximize market opportunity and sales effectiveness
- Support field and corporate forecasting processes to ensure accuracy, transparency, and alignment across stakeholders
- Design, implement, and manage incentive compensation plans and sales contests aligned with business objectives
- Lead cross-functional incentive compensation governance to ensure fairness, clarity, and regulatory compliance
- Monitor plan effectiveness and recommend adjustments based on performance insights and strategic business objectives
- Build, optimize, and oversee sales operations infrastructure and reporting ecosystem, including CRM processes, data governance, and reporting accuracy and both field and executive level reporting
- Ensure high data quality, consistent field reporting, and effective use of commercial tools
- Support field onboarding, training, and adoption of systems to drive productivity and execution
- Identify and implement continuous improvement initiatives as the organization scales
- Define and manage key performance indicators (KPIs) and performance dashboards for the field organization and executive management
- Build out reporting environment and data warehousing ensuring unified data utilization across all parts of the organization
- Deliver actionable insights into sales performance, customer adoption, loyalty, and growth opportunities
- Enable leadership decision-making through timely, accurate, and meaningful analytics
Skills
- Bachelor's degree in a related field required
- 10+ years of experience in Sales Operations, Commercial Operations, or related roles
- Required experience within biotech, pharmaceutical, or medical device organizations
- Demonstrated success supporting U.S. field sales organizations in regulated environments
- Strong proficiency with CRM platforms (e.g., Veeva, Salesforce) and business intelligence tools (e.g., Tableau, Power BI)
- Proven ability to operate at both strategic and executional levels
- Comfortable with ambiguity and rapid change
- Ability to operate autonomously with high ownership
- Ability to travel 10-20% as required
- Ability to work in an office environment, and sit, stand or use computer for extended period of time
- Advanced degree preferred
- Aesthetics experience strongly preferred
Company Overview