Note: The job is a remote job and is open to candidates in USA. BCD Travel is a global business travel company that provides digital travel experiences, meetings and events management, and consultancy services. The Senior Technical Project Manager will deliver and coordinate complex regional and global projects, manage project resources, risks, stakeholders, and communications, and support technology and operational implementations across multiple countries.
Responsibilities
- Responsible for the utilization of established and proven project management methodology, tools and processes (PMP, OPPM, Prince2, Six Sigma) to scope, plan, analyze, initiate, execute, monitor and control projects
- Senior Technology Project Manager is responsible as taking the primary role in delivering projects with low and medium to high complexity, risk and visibility
- Responsible for regional project coordination, local implementation coordination and as a local or regional resource as part of a Regional or Global project
- Projects will include coordination of multiple countries at the same time
- Create and maintain project plans utilizing BCD Travel's project management software, as applicable
- Request and confirm all necessary resources are assigned per the project scope
- Establish communication method/call schedule with project team
- Keep the program sponsor(s) and stakeholders informed about status of the project
- Complete all project-related tasks on time and accurately
- Manage project risks
- Serve as point of escalation and decision making for project resources
- Facilitate and drive decision making concerning escalations
- Lead regular conference calls and maintain project plan updates
- Distribute meeting notes within departmental guidelines
- Listen to client requirements and ensure all Operations teams can fulfill requirements
- Represent all Operations teams on project calls and communications
- Lead or engage in strategy discussions on management level
- Responsible to have an in-depth knowledge of Operations agent-facing technology and operational processes
- Responsible for in-depth knowledge of Operations scope of service
- Responsible for general knowledge of internal technology utilized by BCD Travel
Skills
- Master's degree in business administration, business or related field or U.S. Equivalent foreign degree as determined by a professional credential's evaluation
- Required one year of experience in Project management, account management, or business analysis
- Experience in job offer end or related field must include the following: Forecasting, market analysis, reporting analysis and business reviews
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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