Note: The job is a remote job and is open to candidates in USA. Helium SEO is hiring an experienced Account Manager to lead digital marketing campaigns for our valued clients in a Digital Strategy Consultant role. You will deliver exceptional customer service, manage projects effectively, and achieve outstanding results for your assigned accounts.
Responsibilities
- Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
- Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
- Analyze and translate complex data into actionable insights for clients
- Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
- Ensure an exceptional end-to-end client experience
- Prepare and present professional, detailed monthly reports and presentations
- Lead regular client meetings and status calls
- Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
- Identify and pursue opportunities for account growth and renewal
Skills
- 3+ years of experience in digital marketing account management
- Experience working in an agency setting- handling multiple clients across a variety of industries
- Proven ability to develop and execute successful digital marketing strategies - SEM and SEO. You will have access to experts, but the primary strategy will fall on you
- Strong background in managing B2B and B2C client relationships and driving account success
- Exceptional organizational skills with a keen eye for detail
- Confident, engaging communication style
- Grace under pressure and the ability to effectively address client concerns
- Results-driven approach with a positive, high-energy attitude
- Ability to thrive in both autonomous and collaborative work environments
- Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)
Benefits
- Competitive salary plus a book of business bonus percentage on top
- Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
- Simple IRA with employer match
- Unlimited paid time off after 90 days
- Pet-friendly office for those in Cincinnati. Those not in the area will join our fully remote team.
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