Note: The job is a remote job and is open to candidates in USA. AccessLex Institute is a nonprofit organization dedicated to advancing legal education and empowering aspiring lawyers. The Program Operations Associate provides essential administrative and program support to the Executive Director and contributes to the evaluation of the LexScholars program, ensuring effective communication and operational efficiency within the organization.
Responsibilities
- Provide administrative support to the Executive Director, including but not limited to managing calendar and scheduling appointments, meeting regularly to ensure task awareness and clarity, making travel arrangements and processing reimbursements, assisting with presentation slide deck design and visualizations, and interfacing with other AccessLex departments as needed to complete tasks
- Support LexScholars program evaluation activities, including but not limited to maintaining content expertise about relevant programs, serving as first point of contact for members of the public inquiring about programs, serving as primary point of contact for program participants who require follow-up or outreach, monitor and document participant eligibility for program incentives and other benefits, produce needed reports at established intervals and by request
- Serve as an administrator for entering and maintaining records in Salesforce, including updating LexScholars participant records and tracking other engagement activities related to the Company’s strategic plan objectives
- Execute routine accounting and contracts procedures such as expense report submissions, payment requests, and contract submissions; serve as a licensed user of the Company’s contract management system (e.g., Agiloft)
- Assist with planning and execution of internal and external meetings, including the Center’s teambuilding activities and annual staff retreat
- Serve as member of the Center’s social committee
- Maintain contact lists and departmental files, ensuring compliance with filing and records management policies and procedures
- Proactively suggest policies and procedures that will improve operational efficiency and effectiveness within the Center
- Develop sufficient knowledge of Company operational policies and procedures, including those pertaining to accounting, contracting, records management and internal operations
- Other duties as assigned
Skills
- Commitment to joining a dynamic nonprofit, eagerness to learn about legal education, and dedication to the organization's mission of empowering the next generation of lawyers
- Demonstrated administrative support experience
- Adept at providing clear, concise explanations, answers to questions, and accurately relaying messages
- Ability to multitask, set priorities, and meet deadlines consistently
- Ability to identify and resolve day-to-day administrative challenges
- Ability to communicate with patience, tact, and diplomacy with internal and external parties
- Strong organizational skills
- Exemplary attention to detail
- Ability to establish and maintain effective working relationships with internal colleagues and external stakeholders, partners, and contacts
- Ability to edit/format written correspondences, prepare email messages and written documents such as letters and reports
- Commitment to working with shared leadership and cross-functional teams
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint and Outlook)
- Bachelor's degree or equivalent combination of education and experience
- Minimum 3 years of relevant administrative or program operations experience
- Self-reliant, self-starter who works well as part of a team in a remote setting
- Experience managing priorities and maintaining accountability in a remote environment
- Experience working in a not-for-profit, educational, or law-related setting
- High-level proficiency with PowerPoint-compatible data visualization tools
- Experience and comfort delivering external-facing presentations
- Experience with Salesforce or other CRM platforms
Benefits
- Remote position
- Expected to work 8:15am-5pm eastern to best align with department needs
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