Note: The job is a remote job and is open to candidates in USA. Aptean is a global provider of mission-critical, industry-specific software solutions, and they are seeking a Professional Services Consultant focused on their Fashion & Apparel Solution. In this role, you will support the implementation and optimization of ERP solutions for customers in the apparel, fashion, and textile industries, collaborating closely with clients to ensure successful project delivery.
Responsibilities
- Participate in Fashion & Apparel Solution implementations, assisting with requirements gathering, system configuration, testing, end-user training, and go-live support
- Work directly with customers to understand business needs, answer questions, and provide guidance on system functionality and best practices
- Support multiple implementation projects and customer engagements while meeting project timelines and deliverables
- Assist customers in aligning business processes with solution capabilities across production, supply chain, inventory management, sourcing, planning, and related operational areas
- Troubleshoot application and process-related issues, working with internal teams to identify and resolve customer challenges
- Partner with Product Management, Support, and R&D teams to communicate customer feedback and support continuous product improvement
- Create and maintain documentation, training materials, and implementation artifacts to support customers and internal teams
- Build positive customer relationships and contribute to high customer satisfaction throughout implementation and post-go-live support activities
Skills
- 3+ years of experience supporting ERP implementations, software consulting, or related business applications
- Ability to gather business requirements and translate them into system configurations and process recommendations
- Strong analytical, problem-solving, and organizational skills
- Excellent communication and customer-facing skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience working collaboratively within project teams
- Experience working with ERP solutions in the apparel, fashion, textile, manufacturing, or related industries preferred
- Bachelor's degree preferred but not required
Benefits
- Competitive compensation and benefits package
- Aptean offers competitive pay and robust benefit plans
- Opportunity to grow your career in a fast-paced, flexible and casual environment
- Outstanding opportunity for career development and growth
Company Overview
Company H1B Sponsorship