Note: The job is a remote job and is open to candidates in USA. SHI International Corp. is a global provider of IT solutions and services. The Azure Cloud SQL Database Administrator will provide day-to-day operational support for production SQL environments hosted in Microsoft Azure, including monitoring, maintenance, performance tuning, security, synchronization, high availability, and disaster recovery. The role also partners with customers and engineering teams during incidents, maintenance, production changes, and managed services projects.
Responsibilities
- Administer, monitor, maintain, optimize, patch, and troubleshoot Azure SQL Managed Instances, SQL Server on Azure IaaS, and associated SQL workloads
- Monitor and troubleshoot database health, performance, connectivity, availability, replication, synchronization, storage growth, blocking, deadlocks, and transaction throughput
- Implement and maintain indexing, statistics, query tuning, and capacity management practices for high-volume transactional databases
- Administer and troubleshoot Azure Data Factory pipelines and integrations that interact with SQL platforms
- Maintain, monitor, and troubleshoot Azure SQL Elastic Jobs
- Support Azure data platform technologies, including Azure analytics services, SSRS, SSAS, and SSIS
- Monitor and troubleshoot Change Data Capture (CDC), including supporting SQL Agent processes, retention behavior, latency, and downstream dependencies
- Configure, test, monitor, and troubleshoot Azure SQL failover groups, failover and failback operations, and replication for high-volume transactional workloads
- Perform planned maintenance, database deployments, schema changes, and production updates through established change control processes
- Develop operational documentation, standard operating procedures (SOPs), troubleshooting guides, and contribute to disaster recovery runbooks
- Lead or participate in managed services projects aligned with customer objectives
- Engage directly with customers through incident response, change requests, meetings, and status communications while maintaining accurate documentation and PSA system records, including weekly timesheet submissions
- Support audits, compliance initiatives, on-call rotations, and technical escalations
Skills
- * Bachelor's degree in a related field or equivalent hands-on experience
- * Experience supporting both Azure SQL Managed Instances and SQL Server deployed on Azure IaaS virtual machines
- * Strong knowledge of:
- + Backup and restore strategies
- + High availability and disaster recovery (HA/DR)
- + Performance tuning and optimization
- * Experience supporting large or complex database environments with high transaction volumes and replication/synchronization workloads
- * Microsoft Azure SQL administration and troubleshooting, including Azure SQL Managed Instances and SQL Server running on Azure IaaS virtual machines
- * Azure SQL failover groups and high availability/disaster recovery (HA/DR) configurations
- * Experience supporting Azure data platform services, including Azure Data Factory, Elastic Jobs, Azure Analytics Services, SSRS, SSAS, SSIS, and CDC
- * Performance tuning and capacity planning for high-volume transactional databases
- * Experience with version control tools such as Git, Azure DevOps, or similar platforms
- * Strong documentation and change control discipline
- * One or more database-related certifications, such as Microsoft Certified: Azure Database Administrator Associate
- * ITIL v3+ certification (or ability to obtain within 6 months of hire)
- * Ability to travel up to 10% annually
- * Participation in a rotating on-call schedule for after-hours and holiday support
- * Ability to meet utilization targets established by leadership
- 3–5 years of experience supporting Microsoft SQL database environments, including at least 2–3 years administering production SQL workloads in Microsoft Azure. Managed services experience is preferred
- * Familiarity with IT Glue, Autotask, ServiceNow, and other documentation platforms
- * Experience with automation or scripting related to database operations
- * Exposure to CI/CD pipelines or database deployment automation
Benefits
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
- Remote managed services position.
- Medical, vision, dental, 401K, and flexible spending.
Company Overview
Company H1B Sponsorship