Note: The job is a remote job and is open to candidates in USA. Traveling with Michaila is seeking a customer-focused professional to support clients within an advisor-led service model. The Customer Service Representative will manage communications, respond to inquiries, coordinate scheduling and confirmations, maintain accurate records, and help deliver a seamless client experience in a fully remote setting.
Responsibilities
- Provide support to customers in partnership with their assigned advisor
- Respond promptly to inquiries with clear, accurate information
- Assist with scheduling, confirmations, and routine follow-ups
- Maintain organized records and ensure all client details are documented accurately
- Help create a smooth, professional client experience at every stage
Skills
- Strong communication and interpersonal skills
- Customer service mindset with attention to detail
- Comfortable working independently in a remote setting
- Professional, reliable, and confident using technology and internal systems
- Must be a citizen of the US, Uk, Australia, LATAM, or Spain
Benefits
- 100% remote flexibility
- Structured training and ongoing support
- Clear opportunities for growth within a collaborative, supportive team
Company Overview