Note: The job is a remote job and is open to candidates in USA. Metronet is seeking a Technical Project Manager to lead complex, cross-functional projects within its service provider network environment. The role oversees network and systems initiatives, including project delivery, NMS/EMS and OSS/BSS integration, disaster recovery, automation, operational tooling, and stakeholder coordination.
Responsibilities
- Lead end-to-end project delivery for network and systems initiatives, including planning, execution, risk management, change control, and closure
- Facilitate meetings and workshops to gather requirements, document outcomes, and maintain project artifacts, timelines, and tracking using tools such as MS Project and Jira
- Coordinate across engineering, NOC, IT, procurement, vendors, and leadership to align technical requirements, dependencies, and operational workflows
- Collaborate with technology, automation, DevOps, and IT teams to ensure timely delivery and seamless integration of platforms, tools, and features
- Translate network architecture and engineering requirements into actionable project plans and execution strategies
- Drive implementation and integration of NMS/EMS and OSS/BSS platforms, as well as monitoring, telemetry, and performance management solutions
- Oversee development and deployment of NOC tools, dashboards, automation scripts, and API-based integrations to support fault management and operational efficiency
- Lead disaster recovery planning, testing, documentation, and escalation procedures for critical network and system components
- Coordinate sparing and high-availability strategies with engineering and supply chain teams to enable rapid fault recovery
- Identify and implement automation opportunities across provisioning, monitoring, and incident response to improve scalability and reduce MTTR
- Champion continuous improvement initiatives focused on operational efficiency, reliability, and adoption of advanced analytics and AI-driven operations
- Provide regular status updates and executive-level reporting, and perform other duties as assigned
Skills
- High school diploma or GED required
- Strong understanding of IP networking (BGP, OSPF, MPLS, QoS) and transport technologies (DWDM, Ethernet, SDH/SONET)
- Experience with OSS/NMS/EMS platforms, network monitoring tools, and ticketing systems
- Proficiency with project management and collaboration tools such as Jira, Confluence, and MS Project
- Familiarity with NOC operations, incident management, and change control processes
- Excellent communication, leadership, and stakeholder management skills with the ability to influence across teams
- Strategic, analytical, and problem-solving mindset with a strong technical foundation
- Proven ability to manage multiple complex initiatives simultaneously and drive results through cross-functional collaboration
- 2+ years of project management experience in an IT, telecommunications, or service provider environment
- Ability to support after-hours and weekend work as required
- Position is remote or hybrid/on-site (Evansville, IN), with periodic travel to Evansville, IN (approximately twice per year)
- Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or related field and/or PMP certification preferred
- PMP, PRINCE2, Agile, or Scrum certification preferred
- Experience with network automation and infrastructure-as-code tools (e.g., Ansible, Terraform, Itential, Python) preferred
- Networking certifications and/or hands-on experience (e.g., Cisco or Juniper) preferred
Benefits
- Position is remote or hybrid/on-site (Evansville, IN)
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