Note: The job is a remote job and is open to candidates in USA. Ingram Micro is a global technology company serving the information technology ecosystem through technology products, services, and its Xvantage platform. The Content Designer will develop UX content solutions for Xvantage, collaborate with cross-functional teams, and help establish scalable content design standards, systems, tools, and enablement programs.
Responsibilities
- Develop and deliver UX content solutions across the Xvantage™ platform that improve clarity, usability, consistency, and quality
- Turn audit findings and incoming requests into actionable recommendations and production-ready content solutions
- Partner closely with Design, Product Management, Engineering, Data Science, Marketing, and other cross-functional teams to solve content challenges and align on solutions
- Provide hands-on support through consultations, recurring office hours, and embedded collaboration
- Identify recurring content challenges and help transform them into scalable guidance, patterns, processes, tools, and resources
- Help build and maintain content design infrastructure, including style guides, product glossaries, content systems, and content libraries
- Assist in creating lunch-and-learns, training materials, self-service resources, and other enablement programs
- Support the evaluation, implementation, and adoption of content design tools and workflows
Skills
- • Bachelor's degree in human computer interaction, or related to, product design, UX/UI
- • 5+ years of experience in content design, UX writing, content strategy, or a related field within software product environments
- • A portfolio demonstrating strong content design craft, systems thinking, and experience solving complex problems
- • Ability to translate ambiguous problems, research findings, and stakeholder feedback into practical, scalable solutions
- • Strong collaboration skills and experience influencing cross-functional stakeholders
- • Ability to manage multiple workstreams simultaneously while navigating shifting priorities and competing stakeholder needs
- • Excellent written, verbal, and organizational skills
- • Experience contributing to style guides, content standards, taxonomies, glossaries, pattern libraries, or design systems
- • Ability to work independently while knowing when to seek feedback, alignment, or escalation
- • Experience working on B2B, marketplace, supply chain, or distribution-focused products
- • Experience creating content for global audiences and developing English-language content that translates effectively across markets
- • Experience evaluating, implementing, or using AI-enabled content design tools to improve quality and efficiency
Benefits
- Merit increases
- Annual bonus or sales incentives
- Long-term incentives
- Healthcare benefits
- Paid time off
- Parental leave
- A 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
- Hybrid work arrangement with 3-days onsite and 2-days remote per week
Company Overview
Company H1B Sponsorship