Note: The job is a remote job and is open to candidates in USA. NIS America, Inc. is hiring a Content & Community Manager to create and manage marketing content, social media, and community engagement for its game titles. The role coordinates with internal teams and external creators, monitors performance and fan sentiment, and supports campaigns, events, and livestreams.
Responsibilities
- Content Creation & Editing: Plan, craft, edit, and bring to life marketing content that resonates with fans, including social media posts, promotional clips, and trailer scripts. Ensure all content reflects the brand voice and game messaging
- Social Media Management: Manage official social media accounts (Twitter/X, Instagram, YouTube, TikTok, etc.), develop and maintain content calendar around game launches, track engagement metrics, and optimize content strategies
- Community Engagement: Engage with fans across Discord, Reddit, and social channels, monitor sentiment, report insights to the marketing team, and support community events or livestreams
- Collaboration & Coordination: Proactively coordinate with the Marketing & PR Manager, developers, and internal teams to gather assets and ensure cohesive content execution. Own day-to-day coordination and follow-up with external creators, agencies, and freelancers, including deliverables, timelines, assets, and approvals
- Support influencer collaborations (Marketing & PR Manager leads main strategy)
- Contribute ideas for improving engagement and content effectiveness
- Assist with marketing campaigns by providing content and community insights
- Create postmortem reports for major campaigns, analyzing performance metrics, audience engagement, and content effectiveness. Provide actionable insights and recommendations to improve future campaigns
Skills
- 5+ years of experience in content marketing, social media, or community management
- Strong writing, editing, and storytelling skills
- Ability to craft scripts for trailers and short-form social content
- Experience producing or editing social media videos
- Deep understanding of gaming culture and online communities
- Experience managing social media accounts professionally
- Highly creative and proactive
- Comfortable engaging directly with fans
- Strong content creation and editing skills
- Strong time management and organizational skills
- Team-oriented and collaborative
- Experience managing gaming communities, Discord servers, or forums
- Experience with livestreams planning/execution and familiarity with Twitch, Youtube, OBS, or multistream workflows or content creator collaborations
- Knowledge of JRPGs or Japanese games
Benefits
- Health, Dental & Vision coverage, effective the first of the month following a 30-day waiting period
- 401k plan; eligible after 3 months of service
- Paid holidays
- 88 hours of vacation in the first year
- 56 hours of sick leave per year
- Discretionary year-end bonus may be available
Company Overview