Note: The job is a remote job and is open to candidates in USA. LaunchDarkly is seeking a People Systems, Analytics, and AI Manager to own HR systems and turn People data into insights that support business decisions. The role builds workforce reports, dashboards, and analytics; applies AI tools to communicate findings; and partners with People Operations, Finance, and business leaders to improve systems and inform action.
Responsibilities
- Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management
- Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions
- Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows
- Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives
- Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems
- Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data
- Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions
- Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience
- Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation
- Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence
- Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics
Skills
- 8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment
- Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration
- Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills
- Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use
- Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders
- Strong understanding of data integrity, privacy, and confidentiality practices for employee data
- Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail
- Curious, pragmatic problem solver who enjoys simplifying complex processes and data
- Comfortable working with a highly distributed team across time zones
- Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt)
- Experience with integrations and workflow automation tools
- Knowledge of workforce planning, compensation, or engagement analytics
- Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience
Benefits
- Restricted Stock Units (RSUs)
- Health, vision, and dental insurance
- Mental health benefits
- Remote - US
Company Overview
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