Note: The job is a remote job and is open to candidates in USA. Confidential is seeking a Business Process Analyst to support the GTM Strategy and Process team in delivering high-priority initiatives that connect marketing, business development, and sales. The role documents end-to-end processes, develops business requirements and acceptance criteria, uses AI tools to improve efficiency, coordinates project delivery, and supports testing and launch activities.
Responsibilities
- Document processes. Turn current- and future-state process designs into clear, structured documentation — process maps (L1–L3), workflows, and standard operating procedures — so each design is legible, reusable, and ready to hand off
- Build business requirements. Draft and structure business requirements documents that translate process designs into documented requirements and acceptance criteria for technical and systems teams. You produce complete, well-organized requirements artifacts from the business direction the team provides
- Drive AI-enabled efficiency. Use AI tools to automate and accelerate documentation and process work — reducing manual effort, standardizing artifacts, and building repeatable, reusable ways of working
- Coordinate delivery. Provide project coordination across the initiatives you support — tracking milestones, dependencies, and action items, maintaining cadence, and keeping cross-functional partners aligned to timelines
- Support testing and launch. Produce launch-related documentation and support user acceptance testing, validating outputs against documented acceptance criteria
Skills
- BA/BS in Marketing, Business, or a related field
- 7+ years of experience in B2B Marketing functions; marketing operations, business process analysis, process improvement or business operations
- Demonstrated experience mapping and documenting end-to-end workflows
- Proficiency with process-mapping and diagramming tools such as Miro, Lucidchart or Visio
- Experience writing business requirements documents (BRDs) for technical or systems teams
- Fluency with AI tools and a track record of using them to reduce manual effort and accelerate documentation or process work
- Project coordination experience across cross-functional workstreams
- Ability to ramp quickly in an unfamiliar environment and work independently against tight timelines
- A collaborative, flexible operating style — you bring people along, adapt as the path evolves, and align rather than dictate
Benefits
- Remote work arrangement
Company Overview