Note: The job is a remote job and is open to candidates in USA. iSpot is a company that is transforming how brands assess the impact of TV advertising. The Associate Technical Program Manager will drive the execution of business system initiatives, balancing project management rigor with hands-on support of the Salesforce environment and related systems.
Responsibilities
- Partner with business stakeholders (e.g. Sales, Customer Success, Marketing, Finance) to draft and document technical requirements (PRDs & Story Points) for new initiatives
- Support the execution of tactical projects by tracking tasks, managing immediate blockers, and providing regular status updates to ensure timely delivery
- Facilitate cross-functional communication and alignment on system improvements and items on the operational roadmap
- Provide ongoing tactical support and maintenance for Salesforce, including user management, end-user support, and routine configuration updates
- Assist with implementing system enhancements and support user-focused troubleshooting
- Identify opportunities to leverage existing application capabilities to increase utilization and productivity
Skills
- 3–5 years of experience in project management, business operations, or technical program management
- Salesforce Administrator certification or demonstrated hands-on experience
- Proven ability to translate business needs into technical documentation (PRDs/Process Maps)
- Experience with project management tools (e.g., JIRA)
- Strong communication and listening skills, with a positive approach
- Ability to multitask, prioritize, and manage time effectively
- Team player with the ability to work in a high-energy, collaborative team environment
Benefits
- Salary and equity in one of Seattle’s hottest start-ups
- Other standard benefits
- Really interesting working experience
- Chance to contribute to the success of something great
Company Overview