Note: The job is a remote job and is open to candidates in USA. NextLot provides an online auction technology platform. The Account Specialist supports bidders and clients throughout online auctions, provides customer service, customizes software and services, and develops account and marketing strategies to grow client relationships.
Responsibilities
- Be the primary point person who is working with bidders throughout the online auction process
- Ensure bidders are able to successfully bid at client auctions and have a positive experience
- Exercise independent judgment while marketing client auctions and ensuring the successful operation of clients’ online auction functions, which are a core component of their general business operations
- Consult with customers to customize NextLot’s software solution and services to their needs
- Independently devise account and marketing strategies to build and grow relationships with clients to help them run more successful online auctions and upsell additional services
- Determine the best client solutions based on your toolkit of system and industry knowledge and what has been successful for other customers
- Provide superior service to customers and users to ensure a positive experience and maximize client retention
- Implement NextLot’s industry-changing technology based on specific client needs in order to successfully facilitate tens of millions of dollars in auction transactions annually
- Actively be a part of NextLot’s vibrant internet culture. Even though this is a remote role, the company encourages employees to participate in its monthly, in-person, team building events
Skills
- 0-3 years of work experience
- Outgoing, fun personality
- Ability to multi-task effectively
- Attention to detail and high level of concentration over extended periods of time
- Ability to work in a fast-paced environment
- Enjoy helping others and working as team to accomplish daily goals
- Difference maker who is not afraid to share new ideas and help move the company forward
- BA/BS degree
- Candidates based in the Triangle
Benefits
- Full-time remote position; candidate must be based in North Carolina.
- Opportunity to grow and advance within the company after demonstrating sustained excellent performance.
- Employees are encouraged to participate in monthly, in-person team-building events.
Company Overview