Note: The job is a remote job and is open to candidates in USA. Medline is seeking an Account Management Support Representative to service and manage relationships with existing accounts. The role manages assigned accounts, coordinates with service managers and specialists, handles pricing and service activities, prepares reports, and responds to escalated customer issues.
Responsibilities
- Manage a book of business for existing accounts
- Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies
- Support and work with all dedicated service managers and specialists for assigned accounts
- Manage pricing and service related activities
- Perform cross-referencing activities
- Create and run monthly/quarterly reports as needed
- Respond to escalated issues that may arise; seek additional support from management as needed
Skills
- High school diploma or equivalent
- None required
- None required
- Computer proficiency especially in MS Excel, Word, and Outlook
- Bachelor's Degree
- None
- At least 1 year of account management or sales experience
- Background in commissioned, tangible product sales
- Experience identifying, connecting with, building consensus, and closing new business
- Ability to present multiple product lines
Benefits
- Continuing education & training
- For employees working 30 or more hours per week on average: health insurance, life and disability insurance, 401(k) contributions, and paid time off
- For roles where employees work less than 30 hours per week: 401(k) contributions, paid time off, access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp
- Tools and resources to perform at their best
- Potential to grow their career
Company Overview
Company H1B Sponsorship