Note: The job is a remote job and is open to candidates in USA. Take 5 Oil Change is a neighborhood oil change provider that offers efficient automotive maintenance services through a network of locations. The Account Executive will own and grow strategic customer accounts, act as a trusted advisor, identify expansion opportunities, and drive retention and revenue growth. The role also coordinates cross-functional delivery, manages forecasts, and represents customer needs across the business.
Responsibilities
- Own the customer relationship. Serve as the primary point of accountability for your accounts, building trusted advisor relationships with key stakeholders and executive sponsors that endure beyond any single transaction
- Grow the portfolio. Identify and pursue expansion opportunities within existing accounts, negotiating and closing agreements that meet sales targets while protecting long-term profitability
- Understand the customer's business. Learn each client's objectives, pressures, and success measures, and use that insight to position solutions that deliver measurable value
- Drive delivery and results. Ensure solutions are delivered on time and against agreed objectives, mobilizing internal teams and resolving escalations before they put the relationship at risk
- Own the forecast. Track and forecast key account metrics, maintain accurate pipeline data, and communicate account health, risks, and quarterly progress clearly to internal and external stakeholders
- Influence across the business. Bring the voice of the customer to Sales, Customer Service, and Product Development, advocating for the changes that improve retention and overall client experience
- Expand the territory. Partner with the broader sales team to uncover new opportunities within your territory and contribute to account strategies that scale beyond your own portfolio
Skills
- Proven success managing and growing a portfolio of customer accounts in an account management, key account, or sales role, with a track record of meeting or exceeding revenue targets
- Demonstrated ability to communicate, present, and build credibility with stakeholders at every level of an organization, including executive and C-suite audiences
- Experience diagnosing customer needs and delivering client-focused solutions, supported by strong listening, negotiation, and presentation skills
- Proven ability to manage multiple accounts and competing priorities simultaneously without losing attention to detail or follow-through
- Working proficiency with CRM software (e.g., Salesforce) and MS Office, particularly Excel
- Must reside in or near the **Tampa, FL** market
- BA/BS degree in Business Administration, Sales, or a related field, or 5 years equivalent practical experience
- 3 years' experience in automotive services, retail, franchise, or another multi-site operating environment
- Familiarity with partnering across Operations, Customer Service, and Product teams to resolve customer issues at the root cause
Benefits
- Supplemental pay types may include commissions or bonus incentives, depending on the role.
- A variety of health and wellness benefits including paid time off and holiday pay.
- Get early access to 50% of your earned wages at any time through the myFlexPay program.
Company Overview