Note: The job is a remote job and is open to candidates in USA. Influx is a fast-growing company that delivers high-quality, flexible customer support for modern businesses. They are seeking an Account Executive to lead expansion efforts, unlock new revenue from existing clients, and drive upsell and cross-sell initiatives.
Responsibilities
- Own Expansion: Be the pioneer AE driving upsell and cross-sell (AI agents, expanded teams) across our top clients
- Build Strategic Depth: Go upward and sideways. Map relationships past operational leads to reach executive decision-makers
- Partner Internally: Work hand-in-hand with Delivery Directors to spot upsell signals early and guide clients through their buying journey
- Close Deals: Own end-to-end commercial cycles, execute strategic pricing conversations, and capture expansion revenue
Skills
- 3+ years in sales, account management, or CS across SaaS, CX solutions, or digital services
- Commercial instinct: Strong grasp of recurring revenue, proven ability to spot expansion signals, and a track record of closing
- Relationship builder: Skilled at navigating multi-stakeholder organizations and driving internal client change
- Entrepreneurial drive: Self-starter energy with an itch to help build a function from the ground up
Benefits
- Uncapped earning potential with a commission structure built for expansion wins.
- 100% remote flexibility (PST time zone) with occasional travel.
- An open, global culture (1,100+ team members worldwide) focused on clear communication and accountability.
Company Overview