Note: The job is a remote job and is open to candidates in USA. CCI is hiring a Senior Project Manager to lead a digital modernization project for a downtown development authority in Colorado. The role coordinates the rebuild of two WordPress websites, CRM and data migration, and integrations, while managing delivery, launch, client training, and post-launch success measures.
Responsibilities
- Serve as the client’s day-to-day point of contact, working directly with their Director
- Run discovery: stakeholder interviews, a current-state assessment, and a content and data inventory
- Own the schedule, risk log, decision log and weekly status reports. Hold a short weekly decision meeting with the client
- Coordinate a CCI team: CRM architect, WordPress developer and accessibility lead, data migration specialist, QA and training
- Manage scope against a fixed not-to-exceed budget, and document every change before work changes
- Plan the launch around the client’s event and holiday calendar: testing, user acceptance testing, cutover, and a 90-day warranty
- Make sure every license, domain and account is set up in the client’s name, and deliver handover documentation and recorded training
- Track agreed success measures and report at 30, 60 and 90 days after launch
Skills
- 7+ years managing website, CMS or CRM implementations, including public-sector, municipal, economic development or nonprofit clients
- Experience with website migrations: content inventory, URL redirects and SEO preservation, plus data migration and cleanup
- Comfort working with small, non-technical client teams: plain language, clear decisions, no jargon
- A working understanding of WCAG 2.1/2.2 AA accessibility
- Strong written communication
- Experience with Colorado HB21-1110 is a plus
- PMP certification preferred
- Hands-on experience with Copper, HubSpot or another small-team CRM, and with Google Workspace administration
- WordPress block editor and Gravity Forms experience
- Experience with Stripe or other payment setups that meet PCI card-security requirements
- Experience with downtown development authorities, business improvement districts or arts districts
Benefits
- Fully remote; all work must be performed from within the U.S.
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