Note: The job is a remote job and is open to candidates in USA. Compliance Group Inc is a biotechnology client seeking a highly experienced Senior Veeva Vault Program Manager / Functional SME to lead enterprise-wide Veeva Vault initiatives. This role will oversee implementation, migration, enhancements, validation, release management, and ongoing support across multiple Veeva Vault applications while serving as the primary liaison between business stakeholders, IT teams, implementation partners, and Veeva.
Responsibilities
- Lead end-to-end Veeva Vault implementation, migration, upgrade, and enhancement projects
- Manage cross-functional initiatives supporting Quality, Clinical, Regulatory, and Safety business functions
- Act as the primary point of contact between business users, IT, vendors, implementation partners, and Veeva
- Develop and manage project plans, schedules, risks, dependencies, budgets, and executive-level status reports
- Define and execute migration strategies from legacy systems into Veeva Vault
- Coordinate business requirements, solution design, configuration, testing, validation, deployment, and post-go-live support
- Drive process improvements by recommending Veeva best practices and scalable solutions
- Lead quarterly Veeva Vault release planning, impact assessments, testing, and implementation activities
- Manage governance for enhancements, change requests, and application roadmap initiatives
- Ensure compliance with SDLC, CSV/CSA, GxP, and regulatory validation requirements
- Collaborate with onsite, offshore, and cross-functional teams while managing multiple concurrent projects
Skills
- 10+ years of experience supporting enterprise applications within the pharmaceutical, biotechnology, or life sciences industry
- 5+ years of hands-on experience with Veeva Vault, including implementation, migration, enhancements, and production support
- Proven experience leading enterprise-scale Veeva Vault implementation and migration programs
- Strong program and project management experience across business, IT, vendors, and system integrators
- Experience supporting Veeva Vault applications within Quality, Clinical, Regulatory (RIM), and/or Safety domains
- Expertise in Veeva configuration, document/data migration, release management, application enhancements, and production support
- Solid understanding of GxP, CSV, CSA, 21 CFR Part 11, SDLC, and validation documentation including IQ/OQ/PQ, UAT, Validation Plans, and Traceability Matrix
- Excellent communication, stakeholder management, leadership, and organizational skills
- Experience with Veeva Vault applications including: Quality: QualityDocs, QMS, LearnGxP, Supplier Quality, Audit Management Clinical: eTMF, CTMS, Study Training, Feasibility Regulatory: RIM, Registrations, Submissions, Submissions Archive Safety: SafetyDocs
- Experience with Vault Loader, integrations, workflow and lifecycle configuration, security administration, and user management
- Veeva Vault Certification(s) preferred
- Experience managing global implementation programs and geographically distributed teams
- Familiarity with Agile and traditional project management methodologies
- Strong understanding of Quality, Clinical, Regulatory, and Safety business processes within regulated life sciences environments
Company Overview
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