Note: The job is a remote job and is open to candidates in USA. Granicus is a company focused on transforming the Govtech industry by connecting governments and constituents. The Implementation Consultant role is essential for assisting clients in implementing and maximizing the use of Granicus' SaaS products, ensuring successful public records experiences.
Responsibilities
- Manage multiple Granicus projects on schedule and with high quality from kick-off to launch
- Maintain project plans including status, issues and opportunities for assigned implementations
- Advocate and evangelize "best practices" to ensure long term success and value for Granicus clients
- Ensure implementations meet client specific missions and solve core challenges around digital communications
- Facilitate online client trainings
- Manage system-wide projects in partnership with Product Development
- Ability to deploy all GovQA products for small to medium sized clients
- Other duties as assigned
Skills
- 3 – 5 years of experience working in software/tech, specifically with Implementations
- Ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
- Ability to work both independently and as a member of cross-functional teams, some remote
- Basic understanding of technology and the ability to learn new technologies quickly
- Passion for customers
- Relentless commitment to doing the most valuable work first
- Track record of functioning well in a fast-paced, dynamic environment with competing demands
- Excellent communications skills – listening, verbal, and written
- Ability to help drive team's success
- Value the importance of user experience
- Ensure timely and thorough communication of strategy, deliverable status, and results
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies
Benefits
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Private health, vision, dental and life insurance – 100% Employer-Paid. Comprehensive coverage for you and your family.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Pension Plan and Retirement options
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Company Overview
Company H1B Sponsorship