Note: The job is a remote job and is open to candidates in USA. Hagerty is the world’s largest insurer of collectible and enthusiast vehicles, dedicated to making it easier for enthusiasts to drive and celebrate their vehicles. As a Valuation Coordinator, you will evaluate vehicle submissions, research market values, and communicate recommendations to sellers, ensuring the quality of inventory offered to buyers.
Responsibilities
- Evaluate inbound vehicle submissions and determine whether each vehicle is a fit for the platform based on condition, title status, and market category
- Research comparable sales and market trends to establish a defensible value range for each vehicle. Apply that research to set a reserve recommendation or determine that no-reserve is the right positioning
- Communicate reserve recommendations to sellers clearly and professionally. Manage pushback with data, not just policy, and negotiate toward terms that support a successful auction outcome
- Make accept, decline, and pass decisions within defined guidelines. Escalate high-value or borderline vehicles to the Sr. Ops Manager
- Own the seller relationship through the acceptance process. Once a seller agrees to terms, transition the lot to the Coordinator team with all relevant details documented and communicated
- Maintain accurate, complete records for every submission in the operational tracking system. Every vehicle reviewed has a documented decision and next step
- Support the Business Development Lead on Professional Seller lots as needed, primarily around lot setup and tracking entry
- Contribute to team calibration and process improvement. Share market observations and flag patterns that affect acceptance rates or reserve accuracy
Skills
- Exceptional knowledge of collector vehicles, auction dynamics, and market values across vintage, modern classic, and modified vehicle categories
- Demonstrated experience using Classic.com, Hagerty Valuation Tool, Bring a Trailer, KBB, or equivalent platforms for valuation research
- Superior written communication skills. Comfortable delivering honest market data to sellers who may be emotionally attached to their vehicles
- Strong analytical skills with the ability to interpret comparable sales data and apply consistent judgment across a high-volume daily queue
- Proficiency with CRM platforms (Salesforce preferred), spreadsheet tools, and content management systems
- Ability to work independently and maintain consistent output in a fully remote environment
- Strong experience in automotive appraisal, vehicle valuation, collector car sales, digital auction curation, or collector car insurance
- Experience with vehicle identification tools, title documentation, and provenance research
- Prior experience in a customer-facing role involving negotiation
- Bachelor's degree or equivalent experience
Benefits
- This position is open to U.S. remote work.
- Team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.
- May require travel for quarterly events.
- If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.
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