Note: The job is a remote job and is open to candidates in USA. Entegris is a leading company in specialty chemicals, rapidly expanding into high-growth markets such as Life Sciences and Semiconductor applications. They are seeking an Account Manager to develop long-term customer relationships and drive revenue growth within non-semiconductor markets.
Responsibilities
- Own a territory/portfolio with primary markets in medical and pharmaceutical chemistry customers (including CDMOs, pharmaceutical companies, medical device manufacturers, and oligo/phosphonamidite supply chains), and secondary markets in specialty applications utilizing metallocene catalysts
- Create and maintain account plans by mapping decisionmakers, identifying growth levers, assessing risks, and analyzing competitors; own revenue targets and pipeline development while driving product line growth and margin expansion
- Build multi-level relationships (procurement, process development, ER&D, manufacturing, QA/RA, supply chain) to expand share of wallet and win new programs
- Lead opportunities from discovery to close: needs analysis, technical scoping, trial plans, proposal, negotiation, contracting
- Maintain accurate CRM pipeline and forecasts (volume, revenue, margin) by SKU/family and by program stage; deliver quarterly and annual targets. Keep CRM hygiene high (contacts, activities, opportunity stages, forecasts)
- Champion disciplined commercial excellence, including value‑based pricing and margin optimization
- Support continuous improvement across commercial processes, including forecasting, change control, and customer communication
- Protect margin through disciplined value pricing, messaging (purity, consistency, documentation, change-control rigor, service) and mix management
- Lead and coordinate Customer Service activities across SC plants, ensuring timely order management, issue resolution, and a seamless customer experience
- Partner with PM’s/R&D to address performance questions, quality deviations, and continuous-improvement opportunities; close the loop with documented outcomes
- Support quality agreements and change-control processes; ensure timely communication of product/process changes per customer notification requirements
- Collaborate with Planning/SCM to align demand signals, safety stocks, and lead
- Support new product introductions, grade expansions, and packaging improvements with lighthouse customers in all end-markets
Skills
- B.S. in Chemistry, Chemical Engineering, Biochemistry, or related field
- 5+ years of experience selling to pharmaceutical environments and CDMOs, ideally within oligonucleotide or high‑purity reagent supply chains
- Proven ability to build strong, lasting customer relationships—from initial engagement to long‑term partnership
- Enterprise/strategic selling, technical curiosity, program management, accurate forecasting, and strong executive presence
- Ability to communicate complex chemical, regulatory, and quality concepts clearly to technical and non-technical audiences
- Strong executive presence with comfort presenting to senior leaders both internally and within customer organizations
- Strong negotiation skills with a focus on achieving win–win outcomes
- Proven capability to shape strategy, not just execute it—balancing short-term wins with long-term market development
- Proficiency with CRM systems (e.g., Salesforce), basic analytical tools (Excel/Power BI), and collaboration platforms (Teams/SharePoint), along with experience using e‑signature workflows
- Willingness to travel up to 50% (primarily in NA with occasional trips to EU/Asia)
- Exposure to organometallics is a plus (PhD could be an asset as well when selling into fine chemicals market)
- Familiarity with oligo synthesis steps and impurity profiles
- Understanding of change control and quality agreements in GxP environments
- Knowledge of advanced catalysts/organometallics is beneficial but not a core requirement
Benefits
- Generous 401(K) plan with an impressive employer match
- Excellent health, dental and vision insurance packages to fit your needs
- Flexible work schedule and 11 paid holidays a year
- Paid time off (PTO) policy that empowers you to take the time you need to recharge
- Education assistance to support your learning journey
- Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Company Overview