Note: The job is a remote job and is open to candidates in USA. GDIT is a global technology and professional services company delivering technology solutions and mission services to the U.S. government, defense, and intelligence communities. The UI/UX Human Centered Design Specialist designs accessible, intuitive dashboards, reporting tools, predictive analytics screens, and AI/ML interfaces for the Case Management Modernization Program. The role applies human-centered design, usability testing, accessibility standards, and iterative prototyping to support data-driven decision-making and user adoption.
Responsibilities
- Design intuitive, accessible dashboards, self-service reporting interfaces, and predictive analytics screens for the CMM Reporting & Analytics Capability, applying Human-Centered Design (HCD) and usability best practices
- Translate UX research, personas, and journey maps into high-fidelity prototypes, wireframes, and interface design specifications for development teams
- Partner with BI Architects, data engineers, product owners, and developers to align visual designs with data models, KPIs, and reporting requirements
- Conduct usability testing, including heuristic evaluations, card sorting, and A/B testing, on dashboards and visualizations, and apply findings to refine designs each sprint
- Define and maintain visualization, navigation, and interaction design standards to ensure reports and dashboards are consistent, interpretable, and support adoption
- Design the user experience for the Measurement Definitions and Decision-Support Package, ensuring metrics and KPIs are presented in a clear, decision-ready format
- Evaluate designs for Section 508 and WCAG 2.1 AA accessibility compliance across all reporting and analytics interfaces
- Support rapid prototyping and iterative validation of dashboard and reporting designs within Agile sprint cycles
- Drive user adoption of dashboards and reporting tools by aligning navigation patterns and visual hierarchy with Judiciary user workflows
- Contribute standardized UI components and templates to the shared CMM design system for reuse across reporting products
- Design intuitive, explainable interfaces for AI/ML-driven predictive analytics and decision-support features, ensuring model outputs are interpretable to end users
- Apply HCD principles to the presentation of AI/ML model outputs, confidence indicators, and recommendations to support responsible AI adoption
- Collaborate with AI/ML and data science teams to translate model capabilities into user-facing workflows aligned with federal responsible-AI requirements for transparency, fairness, and risk mitigation
- Conduct usability evaluations of AI/ML interfaces and incorporate feedback into iterative design refinements
Skills
- User Experience (UX), User Experience (UX) Design, User Interfaces (UI)
- 10 + years of related experience
- US Citizenship Required: No
- MA/MS degree, or Bachelor's/Master's degree in Human-Computer Interaction (HCI), Design, or a related field, with 10+ years of general experience in information systems and 8+ years of specialized experience in UI/UX design, including 5+ years in a Human-Centered Design (HCD) role supporting enterprise or government applications
- Experience may be considered in lieu of degree as follows: HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years)
- Expertise in usability testing methodologies, such as heuristic evaluations, card sorting, and A/B testing, and proficiency in design and prototyping tools (Figma, Sketch, Axure, Storybook, or similar)
- Strong understanding of Agile/SAFe delivery, iterative design integration, and DesignOps/UX governance practices
- Familiarity with HTML5, CSS3, and responsive UI behavior to collaborate effectively with front-end developers
- Experience designing for federal systems, with practical knowledge of Section 508 and WCAG 2.1 AA compliance
- Excellent presentation and communication (oral and written) skills
- Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationships
- Experience identifying and applying industry tools, solutions, methods best practices, and emerging technologies
- Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement
- Demonstrated ability to work effectively, independently, and as part of a team
- Certified Usability Analyst (CUA) or Certified HCD Professional
- SAFe Agile Practitioner (SPC or SSM)
- Section 508 Trusted Tester Certification
- UX Design or HCD Certification (NN/g, IDEO, or HFI)
Benefits
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with the ability to contribute both pre-tax and post-tax dollars up to IRS annual limits and receive a company match
- Full flex work weeks where possible
- Paid vacation, sick, and personal time
- Paid holidays
- Paid parental leave
- Paid military leave
- Paid bereavement leave
- Paid jury duty leave
- Typically 15 days of paid leave per calendar year for vacations, personal business, and illness
- An additional 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- Remote work
Company Overview