Note: The job is a remote job and is open to candidates in USA. Bixal is a consulting company that helps governments and organizations deliver better services and experiences through evidence-based knowledge and technology. The UI/UX Designer will support a federal digital services contract by conducting user research and designing accessible, user-centered solutions for large public-facing platforms. The role involves collaborating with design, content, and engineering teams to support iterative UX improvements and accessible implementation.
Responsibilities
- Conduct user research, including interviews, usability testing, and heuristic evaluations
- Design wireframes, prototypes, and high-fidelity UI solutions for web-based platforms
- Collaborate with developers to ensure designs are feasible, accessible, and implemented accurately
- Apply human-centered design methods to solve complex content and navigation challenges
- Ensure designs meet Section 508 accessibility requirements and WCAG standards
- Design within and contribute to shared design systems, including alignment with the U.S. Web Design System (USWDS)
- Support ongoing UX improvements, audits, and iterative releases
- Participate in Agile workflows and ceremonies using Jira, Smartsheet, Asana, and Box
- Contribute to internal design standards, documentation, and best practices
- Other relevant duties as qualified/trained to perform
Skills
- 3+ years of professional experience in UI/UX design
- A strong portfolio demonstrating user-centered thinking, research-informed design, and accessible UI solutions
- Hands-on experience with Section 508 accessibility and WCAG guidelines
- Experience using the US Web Design System or other large scale design systems
- Familiarity with the 21st Century Integrated Digital Experience Act and OMB Memo M-23-22
- Experience designing for Drupal or other CMS-driven websites
- Proficiency in Figma, Adobe Creative Suite, or similar tools
- Comfort working in cross-functional, highly collaborative Agile teams
- Strong communication skills and ability to explain design decisions to varied audiences
- Prior work with or for government, non-profits, or underserved communities
- This position requires the ability to obtain and maintain a favorable Tier 4 / High Risk Public Trust determination in support of a federal government contract
- Applicants must include a link to a portfolio of relevant work
- You must be legally authorized to work in the US
- Bachelor's degree in UX design, HCI, design, or equivalent experience preferred
Benefits
- Eligible team members may participate in Bixal’s 401(k) retirement plan, including the company match, after meeting plan eligibility requirements.
- Paid sick and/or safe leave will be provided in accordance with applicable state and local law.
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