Note: The job is a remote job and is open to candidates in USA. Kentro is hiring a Technical Writer to support a U.S. Government cybersecurity modernization and AI-enabled automation project. The role translates technical work from security engineers, architects, and assessors into security documentation, operational procedures, architecture materials, policy documents, training content, and executive briefings.
Responsibilities
- Develop and maintain project documentation (i.e. Management Plan, Transition Plan, Schedule, etc). and security documentation such as System Security Plans (SSPs), Security Assessment Reports, Plans of Action & Milestones (POA&Ms), Concepts of Operations (CONOPS), and supporting Risk Management Framework (RMF) artifacts
- Write and update standard operating procedures, runbooks, playbooks, and work instructions for security operations, incident response, and system administration teams
- Produce architecture and design documentation for modernization initiatives, working directly with engineers and solution architects to capture current-state, target-state, and transition approaches
- Draft policy, standards, and guidance documents aligned to NIST, agency, and program requirements
- Prepare contract deliverables (CDRLs) to the schedule, format, and quality standards, and route them through internal and customer review cycles through customer acceptance
- Interview subject matter experts and translate technical inputs - architecture diagrams, scan results, engineering notes - into finished deliverable products
- Edit and standardize documentation authored by technical staff for clarity, consistency, grammar, and adherence to the program style guide
- Maintain document version control, change logs, and the program's documentation repository
- Work with the technical team to create and maintain system diagrams, process flows, and tables that support the narrative (i.e., Visio/Lucidchart/draw.io)
- Ensure deliverables meet Section 508 accessibility requirements and applicable markings and handling requirements
- Support the development of training materials, briefing decks, and onboarding documentation as needed
Skills
- Bachelor's degree in English, Technical Communications, Journalism, Computer Science, Information Systems, or a related field; equivalent experience considered in lieu of a degree
- 3-5+ years of professional technical writing experience, including at least 2 years supporting IT or cybersecurity programs
- Demonstrated experience producing documentation for federal government customers, including familiarity with contract deliverable processes and review cycles
- Working knowledge of the NIST Risk Management Framework and NIST SP 800-53 control families
- Familiarity with cybersecurity and AI concepts and terminology (access control, encryption, vulnerability management, network security, incident response) sufficient to interview SMEs and write accurately without constant supervision
- Advanced proficiency with Microsoft Word (styles, templates, cross-references, TOC generation), PowerPoint, and Excel
- Proven ability to manage multiple deliverables against firm deadlines with minimal direction
- Excellent written and verbal communication skills; strong editorial judgment
- Ability to communicate (verbal and written) effectively with technical teams, program leadership, and government customers
- Must be able to obtain and maintain a Public Trust clearance
- Must meet updated ID requirements:
- If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully
- Experience developing documentation products supporting ATO packages, continuous monitoring, or FedRAMP authorization efforts
- Familiarity with cybersecurity principles such as zero trust (NIST SP 800-207), cloud security (AWS/Azure GovCloud), or identity and access management modernization
- Familiarity with AI/ML concepts, including model development lifecycles, data pipelines, and AI-enabled applications
- Experience developing technical deliverables associated with Microsoft Azure Government, AWS GovCloud or hybrid cloud environments
- Experience with eMASS, Xacta, or similar GRC/compliance tooling
- Docs-as-code experience: Markdown, Git, Confluence, DITA, or MadCap Flare
- Prior experience in an Agile delivery environment (Jira, sprint ceremonies, documentation as part of the definition of done)
- Experience writing for both technical operators and non-technical executive audiences on the same program
Benefits
- Paid time off
- Healthcare benefits
- Supplemental benefits
- 401k including an employer match
- Discount perks
- Rewards
- Every employee is eligible for education reimbursement for certifications, degrees, or professional development.
- Flexibility to take a course, complete a certification, or pursue other professional growth and networking.
- Funds for virtual and in-person activities, including happy hours, holiday events, fitness and wellness events, and annual celebrations.
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