Note: The job is a remote job and is open to candidates in USA. Guidehouse is seeking a UI/UX Designer to lead the design of a next-generation Revenue Cycle Management platform experience. The role will create human-centered, role-aware interfaces spanning dashboards, workflows, analytics, AI assistants, and operational management capabilities while collaborating with product, architecture, engineering, and subject-matter teams.
Responsibilities
- Define platform-wide UX strategy and design standards
- Design the GMS RCM management console and unified operating experience
- Create experience profiles for different user personas and operational roles
- Design dashboards, scorecards, KPI views, work queues, alerts, and workflow experiences
- Design AI-assisted user journeys including copilots, chat interfaces, recommendations, and approval workflows
- Create workflow visualizations for claims, denials, AR, coding, billing, and client operations
- Design human-in-the-loop review and approval experiences for AI-generated actions
- Develop wireframes, mockups, prototypes, and design systems
- Conduct persona mapping, journey mapping, and workflow analysis with business stakeholders
- Design responsive experiences
- Collaborate with engineering teams to ensure implementation fidelity
- Support usability testing and continuous experience optimization
- Establish design governance standards and accessibility requirements
Skills
- * Minimum of THREE (3)+ years of overall work experience
- * Skills related to: Enterprise UI/UX design, Human-centered design methodologies, User journey mapping and service design, Dashboard and analytics experience design, Workflow-driven application design. AI assistant and conversational UX design, Information architecture and navigation design and Design systems and component libraries
- * Knowledge of Figma, Adobe XD, Sketch, or equivalent tools
- * Data visualization and KPI presentation
- * Personal development and role-based experience modeling
- * Usability testing and user research
- * Accessibility (WCAG) standards
- * Responsive web application design
- * Experience designing AI-enabled business applications
- * Experience designing enterprise applications
- * Experience building complex workflow-oriented platforms
- * Strong portfolio demonstrating dashboard and operational application design
- * Experience working with product and engineering teams in Agile environments
- * Experience translating business requirements into intuitive user experiences
- * Experience designing role-based experiences and permissions-aware applications
- * Understanding of modern UX patterns for analytics, workflow, and AI-enabled systems
- * Experience in healthcare revenue cycle operations
- * Experience with healthcare analytics platforms
- * Experience designing conversational AI or copilot experiences
- * Familiarity with agent-based workflow systems
- * Experience designing operational management consoles
- * Experience with data-intensive applications and KPI reporting
- * Experience supporting regulated environments
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Company Overview