Note: The job is a remote job and is open to candidates in USA. Howden is a global insurance group with employee ownership at its heart. The company is seeking a Technology Program Manager for a six-month remote contract assignment to lead complex, cross-functional business initiatives from planning through execution and benefits realization. The role coordinates multiple workstreams, manages dependencies, oversees stakeholder governance, and aligns business, technology, and change readiness.
Responsibilities
- Plan, organize, and oversee end-to-end delivery of assigned programs – ensuring clarity of scope, objectives, timelines, and success criteria
- Lead cross-functional teams to execute complex initiatives spanning process, technology, and organizational change
- Monitor program health, own the cross-workstream RAID log (risks, actions, issues, decisions), and proactively remove barriers to ensure successful delivery
- Ensure all projects adhere to PMO standards, tools, and reporting requirements
- Partner with the Change Manager to ensure change impact assessment, stakeholder readiness planning, and adoption tracking are built into the program plan, and own the go/no-go recommendation at each stage-gate — informed by technical readiness from the Technology Program Manager and change readiness from the Change Manager — in alignment with enterprise change frameworks and US Retail communications standards
- Serve as the primary point of contact for program stakeholders, providing clear communications on status, milestones, and key decisions, risks, and issues
- Prepare and present program updates, reporting, and recommendations to senior leadership and governance forums
- Partner with the Technology Program Manager on technical delivery and Tech Review, and with the Change Manager on stakeholder readiness and adoption, alongside process owners and Capability & Enablement, to drive alignment and accountability across functions
- Support operational teams in preparing for sustainment of outcomes post-implementation
- Develop integrated project plans, critical path analyses, and resource forecasts across multiple workstreams
- Track and report on financials, resourcing, risks, and benefits realization
- Ensure accurate and timely program documentation and status reporting
- Track and communicate realized benefits and lessons learned, in line with PMO standards
Skills
- * Proven ability to lead complex, multi-workstream programs with strong organizational and coordination skills
- * Strong understanding of business operations, process improvement, and change management principles
- * Ability to operate effectively within a defined business-technology engagement model, understanding role boundaries with Technology and Change Management and escalation paths for funding and governance decisions
- * Excellent communication and stakeholder engagement skills, with the ability to influence and align across functions
- * Analytical and structured thinker with a problem-solving mindset
- * Comfortable operating in a fast-paced environment with multiple priorities
- * Strong attention to detail and commitment to delivery excellence
- * 5+ years of experience in Program/Project Management roles – preferably within the insurance brokerage space
- * Demonstrated experience leading business transformation, process improvement, or systems implementation programs
- * Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
- * Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms
- * PMP or equivalent project management certification is a plus
- * Bachelor's degree in Business, Operations, or related field is preferred
Benefits
- Remote work schedule for the 6-month contract assignment
- Eligible for a discretionary bonus
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
- 401(k) retirement plan
- Flexible Paid Time Off and paid parental leave
- Life and Disability insurance
Company Overview