Note: The job is a remote job and is open to candidates in USA. Cambium Assessment is seeking a Senior Manager, IT Program Management to lead its IT Strategic Governance and Delivery Office and oversee a portfolio of projects aligned with business goals. The role drives cross-functional technology project delivery, service quality, workflow optimization, continuous improvement, and the development of a six-person team.
Responsibilities
- Oversee the portfolio, prioritizing initiatives based on business value and resource availability
- Act as a change agent to implement and manage processes and projects across the IT organization
- Develop and maintain strong relationships with key internal clients, by collaborating with senior executives to devise and implement strategies
- Lead the planning and execution of multiple IT projects, ensuring adherence to project timelines, budgets, and quality standards
- Utilize project management (PM) methodologies (e.g., PMBOK, SAFe, Agile, Waterfall) to guide teams through the project lifecycle
- Lead regular assessments to understand client needs and expectations, while addressing and resolving internal client issues promptly and effectively
- Establish metrics, internal operational level agreements (OLAs) and key performance indicators (KPIs) to evaluate performance and project delivery quality, driving continuous improvement efforts
- Facilitate process improvement initiatives using methodologies such as Lean, Six Sigma, or Agile
- Work closely with IT leadership, business units, and stakeholders to ensure processes and projects meet their needs and support strategic objectives
- Foster a culture of collaboration and innovation to encourage process improvement across teams
Skills
- 8+ years of experience in IT process, project and business relationship management
- Exceptional understanding of IT and continuous improvement methodologies
- Proven knowledge of project management methodologies and tools (e.g., Microsoft Project, JIRA, Monday, Trello)
- Excellent analytical and problem-solving skills, with the ability to think strategically and drive change
- Strong leadership and interpersonal skills, with experience managing cross-functional teams
- Exceptional communication skills, with the ability to engage and influence stakeholders at all levels
- Demonstrated experience in breaking down, comparing and evaluating various courses of action and making autonomous decisions on matters of significance, within the scope of responsibilities
Benefits
- Remote First work environment with flexibility to balance work with life, regardless of individual location
- Reimbursement to help cover the cost of setting up a home or remote office
Company Overview
Company H1B Sponsorship