Note: The job is a remote job and is open to candidates in USA. Newfold Digital's Bluehost brand provides an all-in-one platform and support for small businesses to grow online. The Program Manager leads strategic, cross-functional product and technology initiatives from planning through launch and adoption, coordinating Product, Engineering, Design, Operations, and Go-to-Market teams. The role drives roadmap execution, technical program delivery, stakeholder communication, governance, and continuous improvement.
Responsibilities
- Lead complex, cross-functional product and technology initiatives from concept through launch and adoption
- Partner with Product and Engineering leaders to translate business objectives into executable plans and measurable outcomes
- Drive alignment across stakeholders, balancing customer needs, technical constraints, and business priorities
- Help define and operationalize processes that improve product development velocity and predictability
- Collaborate with Product Management to support roadmap planning, prioritization, and delivery sequencing
- Ensure dependencies, resource needs, risks, and trade-offs are identified and addressed proactively
- Facilitate quarterly and annual planning processes across Product and Engineering organizations
- Monitor initiative progress against business goals, milestones, and success metrics
- Coordinate execution across Product, Engineering, UX, Marketing, Operations, and Customer-facing teams
- Drive accountability for deliverables while maintaining focus on customer impact and business value
- Remove obstacles, resolve cross-team dependencies, and enable teams to deliver efficiently at scale
- Support launch readiness activities and post-launch performance reviews
- Partner closely with engineering teams to understand architecture, platform investments, and technical dependencies
- Facilitate discussions involving system design, technical debt, scalability, reliability, and platform modernization
- Ensure technical initiatives remain aligned with product strategy and organizational objectives
- Translate complex technical concepts into clear business context for executive and non-technical stakeholders
- Build executive-level visibility into program health, roadmap progress, risks, and key decisions
- Develop concise status updates, business reviews, and leadership presentations
- Drive governance processes and decision-making frameworks for strategic initiatives
- Proactively escalate risks and provide actionable recommendations
- Own and maintain program artifacts, roadmaps, project plans, and documentation within Jira and Confluence
- Establish and enforce best practices for work management, sprint planning, dependency tracking, reporting, and documentation across Product and Engineering teams
- Develop dashboards, reports, and workflow processes that provide visibility into roadmap progress, delivery health, and team performance
- Drive improvements in planning, estimation, prioritization, and execution processes
- Champion data-driven decision-making and operational excellence across Product and Engineering teams
Skills
- 5-7+ years of experience in Program Management within SaaS, hosting, cloud, eCommerce, FinTech, or technology-driven organizations
- Demonstrated success driving operational rigor, visibility, and scalable execution across Product and Engineering organizations
- Expert-level proficiency with Jira and Confluence, including experience managing roadmaps, backlogs, sprint planning, dependency tracking, reporting dashboards, workflow configuration, and cross-functional documentation
- Experience leading complex, cross-functional product and technical programs from strategy through execution
- Familiarity with product-led growth, platform engineering, developer tools, or customer-facing digital products
- Strong understanding of product development lifecycles, software engineering practices, and Agile methodologies
- Ability to partner effectively with Product Managers, Engineering Leaders, Architects, and Executive stakeholders
- Demonstrated experience driving roadmap execution, managing dependencies, and delivering customer-facing products
- Excellent communication, presentation, and stakeholder management skills
- Strong analytical and problem-solving capabilities, with a bias toward action and results
- Ability to navigate ambiguity, influence without direct authority, and align diverse stakeholder groups
Benefits
- Work-life balance.
- Programs that bring us together on important issues and provide learning and development opportunities for all employees.
- 20 + affinity groups where you can network and connect with employees globally.
- Excellent Health Insurance options, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!
- Employees can learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers.
- Remote work arrangement.
Company Overview
Company H1B Sponsorship