Note: The job is a remote job and is open to candidates in USA. Ciena is the global leader in high-speed connectivity, delivering adaptive networking solutions that help customers scale and simplify operations. This Technical Solutions Engineer role contributes to next-generation Data Center Out-of-Band Management networks built on Passive Optical Networking technology for AI hyperscalers and neoscalers, focusing on solution delivery and customer outcomes across complex networking environments.
Responsibilities
- Gather and analyze requirements for routing and switching software solutions supporting 10Gbps PON network technologies and Layer 2 and Layer 3 networking applications
- Provide technical expertise for SAOS embedded PON software and platforms to enable customer adoption and accelerate solution deployment
- Translate customer and business requirements into scalable and operationally efficient networking solutions
- Collaborate across requirements analysis, integration, verification, solution validation, and customer engagement activities
- Ensure deployment and operational readiness of PON-based data center management networks with a focus on reliability, scalability, and security
- Contribute to the enhancement of DCOM PON capabilities and customer experience
- Identify, analyze, and resolve technical challenges while aligning internal and external stakeholders
Skills
- Education: Bachelor's degree in Computer Science, Electrical Engineering, or equivalent discipline
- Experience: 7+ years of relevant industry experience
- Application of Passive Optical Networking (PON) technologies, including OLT, ONT/ONU, and broadband access architectures such as FTTx
- Utilization of Layer 2 and Layer 3 networking technologies, including Ethernet, VLAN, QoS, IPv4, IPv6, switching, and routing
- Application of network management and automation interfaces, including NETCONF/YANG, gRPC/gNMI, telemetry, and REST APIs
- Experience collaborating with remote and globally distributed teams and engaging technical and non-technical stakeholders
- Experience supporting or designing network solutions within complex enterprise or data center environments
- Familiarity with containerized and modern network architectures, including Docker, SDN, NFV, and disaggregated networking solutions
- Experience with database technologies, including MongoDB or JSON-based databases
- Knowledge of secure networking technologies, including SSH, TLS, and X.509 certificates
- Experience supporting data center networking environments used by hyperscale or large cloud infrastructure operators
Benefits
- Participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
- We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence
- Medical, dental, and vision plans
- Non-Sales employees may be eligible for a discretionary incentive bonus
- Sales employees may be eligible for a sales commission
Company Overview
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