Note: The job is a remote job and is open to candidates in USA. Solstice Advanced Materials is a global specialty materials company providing high-performance solutions for critical industries, including refrigerants and data center cooling. The Technical Service Engineer Manager supports HVAC/R customers, contractors, sales teams, and OEMs by promoting and qualifying refrigerant solutions, providing technical guidance, supporting field trials and retrofits, and contributing to product development and technical publications.
Responsibilities
- Directly answer technical service inquiries and maintain sfdc database
- Support marketing and sales teams using your technical expertise in face-to-face customer contact scenarios
- Present Solstice refrigerant solutions to industry groups
- Support refrigerant retrofits to Solstice low GWP offerings, instruct field personnel on proper procedures
- Stay abreast of regulations and guide the industry on refrigerant choice
- Contribute to technical manuals, data sheets and publications pertaining to Solstice refrigerant and service offerings
Skills
- Minimum of 10 years of experience with HVAC refrigerant solutions
- Field service history/application experience
- An understanding of refrigerant properties and a firm grasp of the refrigeration cycle
- Customer facing experience
- Ability to travel both domestically and internationally
- Ability to visit remote job sites and end users' facilities, including negotiating mechanical rooms and rooftop equipment
- Field work experience across multiple segments including commercial refrigeration, commercial air-conditioning, chiller start up and maintenance and industrial refrigeration
- EPA certification
- Leadership or specialized skills such as holding a service manager position
- Technical background across the refrigeration and air conditioning fields including knowledge of retrofit procedures, fluid systems and air delivery systems
Benefits
- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
- This position is incentive eligible
Company Overview
Company H1B Sponsorship