Note: The job is a remote job and is open to candidates in USA. Perfict is a company focused on delivering enterprise solutions, and they are seeking a Technical Project Manager with expertise in SaaS. The role involves administering SaaS platforms, collaborating with stakeholders, managing support tickets, and maintaining operational documentation.
Responsibilities
- Administer enterprise SaaS platforms, including configuration, governance, licensing, and user access management
- Collaborate with vendors and cross-functional stakeholders to ensure platform performance, security, and compliance
- Support platform deployments, testing, implementation, and ongoing operational maintenance
- Manage support tickets, troubleshoot issues, and escalate complex problems when necessary
- Perform license audits, user access reviews, and identify opportunities for process improvements and automation
- Maintain operational documentation and generate platform usage and performance reports
Skills
- Experience administering enterprise SaaS or collaboration platforms
- Strong hands-on experience with platform configuration, governance, licensing, and access management
- Experience supporting platform deployments, upgrades, and operational support
- Ability to prioritize and manage multiple tasks independently in a fast-paced environment
- Excellent communication skills with both technical and business stakeholders
- Strong proficiency in Microsoft Excel and operational reporting
Company Overview
Company H1B Sponsorship