Note: The job is a remote job and is open to candidates in USA. Doximity is transforming the healthcare industry and is seeking a Technical Program Manager with deep Salesforce expertise to ensure alignment across Sales, Customer Success, Finance, Product, and Marketing. This role involves driving execution, removing blockers, and ensuring that systems and processes scale with the business.
Responsibilities
- Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing
- Identify cross-team dependencies and proactively remove blockers to execution
- Translate business needs into technical requirements and Salesforce solutions
- Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows
- Lead end-to-end delivery of Salesforce initiatives, including: Sales Cloud, Service Cloud, and related integrations
- Contribute hands-on to: Solution design and architecture, Configuration (flows, validation rules, objects), Light Apex / SOQL / integrations where needed
- Partner with engineering to ensure scalable, maintainable implementations
- Drive release management, QA, and deployment processes
- Establish and maintain operating cadence across teams: Sprint planning, backlog grooming, and release prioritization
- Own Jira and system workflows: Ensure tickets are clearly defined, prioritized, and progressing
- Lead recurring forums: Weekly execution calls, Cross-functional alignment sessions
- Act as the “voice of delivery”, ensuring deadlines and commitments are met
- Build and maintain real-time dashboards and reporting across Salesforce and BI tools
- Provide clear visibility into project status, risks, and outcomes
- Continuously improve: Business processes, Data integrity and governance, System scalability and usability
- Drive alignment across systems including: Salesforce (core), CLM / CPQ / billing tools, Marketing automation platforms
- Lead key initiatives such as: Process redesign (e.g., deal flow, amendments, renewals), New product launches and system enablement, Data model and workflow optimization
- Ensure SOX compliance, audit readiness, and documentation integrity
- Maintain clear documentation of: System architecture, Business processes, Key workflows and dependencies
Skills
- 7–12 years of experience in Technical Program Management, Business Systems, or similar roles
- Exceptional interpersonal skills and strong Corporate IQ
- High energy
- Positive attitude
- Very tech forward and constantly thinking about automation, AI, and efficiency
- Deep expertise in Salesforce (Sales Cloud required; Service Cloud preferred)
- Hands-on experience with: Salesforce configuration (Flows, objects, automation), Basic development (Apex, SOQL, APIs)
- Proven experience working with: Sales and Customer Success teams, Cross-functional partners (Finance, Product, Marketing)
- Strong experience with: Jira (or similar tools), Agile / Scrum environments
- Background in one or more of: Healthcare / Pharma, Advertising / Media, Travel / Airlines
- Experience with: CPQ, CLM, or billing systems, Marketing automation platforms, Data / BI tools
- Salesforce certifications (Admin, Platform App Builder, or Developer)
Benefits
- Medical, dental, vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support, Childcare FSA, and parental leave
- Life, AD&D, and Disability
- Generous time off, holidays and paid company trips
- Wellness benefits…plus many more!
Company Overview
Company H1B Sponsorship