Note: The job is a remote job and is open to candidates in USA. Nebius is building a full-stack AI cloud platform for developers and enterprises. The Technical Program Manager will coordinate technical execution across US Post-Sales customers, manage the transition from Pre-Sales to Post-Sales, and improve operational processes, reporting, and documentation across technical teams.
Responsibilities
- Coordinate technical execution across US Post-Sales customers, maintaining clear plans, dependencies, risks, ownership, and status
- Own and improve the Pre-Sales to Post-Sales transition, including customer architecture, technical requirements, dependencies, documentation, and ownership handover
- Partner with architects and engineers to translate production requirements into execution plans and identify technical gaps or dependencies
- Proactively identify weaknesses in Post-Sales processes and design, implement, and measure practical improvements
- Build and maintain reporting on customer health, core technical issues, risks, blockers, team capacity, and Post-Sales initiatives
- Own and continuously improve Jira boards, workflows, automation, dashboards, and reporting used for Post-Sales execution
- Create and maintain processes, procedures, playbooks, templates, and technical and operational documentation
Skills
- * 5+ years of experience in technical program management, technical project management, technical delivery, or a related role
- * Strong understanding of cloud infrastructure, including compute, storage, networking, and production cloud environments
- * Strong technical fluency and the ability to understand customer architectures, system dependencies, technical constraints, and operational risks
- * Experience coordinating technically complex initiatives across Engineering, Product, architects, and other technical teams
- * Ability to translate technical requirements into structured execution plans and identify missing dependencies or readiness criteria
- * Ability to read, understand, and write technical documentation related to cloud infrastructure and customer environments
- * Advanced hands-on Jira experience, including boards, workflows, automation, dashboards, and reporting
- * Proven experience proactively identifying, designing, and implementing process improvements
- * Experience creating and maintaining processes, procedures, playbooks, templates, and operational documentation
- * Knowledge of change management practices and techniques
- * Fluent English
- This role is remote within the United States and requires candidates to be based on the East Coast
- Applicants must be authorized to work in the country in which they apply
- * Experience with Post-Sales, Customer Engineering, Solutions Architecture, Professional Services, or Technical Support
- * Experience working with AI/ML infrastructure or GPU-based workloads
- * Familiarity with Kubernetes, workload schedulers, or large-scale compute environments
- * Knowledge of service delivery methodologies and frameworks such as PMI, ITIL, or Agile
- * Experience working in a globally distributed technology organization
Benefits
- 100% company-paid medical, dental, and vision coverage for employees and families
- 401(k) plan: Up to 4% company match with immediate vesting
- 20 weeks paid parental leave for primary caregivers
- 12 weeks paid parental leave for secondary caregivers
- Remote work reimbursement: Up to $85/month for mobile and internet
- Company-paid short-term, long-term and life insurance coverage
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
Company Overview