Note: The job is a remote job and is open to candidates in USA. Cognizant is a leading technology and engineering company, and they are seeking a Technical Consultant to design, develop, and implement ServiceNow solutions. The role involves collaborating with various stakeholders to deliver high-quality platform solutions throughout the project lifecycle.
Responsibilities
- Design, develop, configure, and support ServiceNow applications, workflows, and platform capabilities that align with client business requirements
- Build and maintain integrations between ServiceNow and third-party systems using web services, APIs, and development best practices
- Collaborate with project teams and customer stakeholders to analyze requirements, identify risks, resolve technical issues, and deliver successful solutions
- Produce and maintain technical documentation, support testing activities, and ensure all deliverables meet established quality standards
- Contribute to project delivery by providing status updates, supporting solution design activities, and continuously improving development practices and technical assets
- Technical Consultant II: Mentor and guide less experienced team members, review technical deliverables, and take ownership of more complex solution development activities with minimal supervision
Skills
- Bachelor's degree or equivalent qualification in Software Engineering, Computer Science, Electronic Engineering, Information Technology, or a related technical discipline
- 2+ years of ServiceNow platform development and configuration experience with demonstrated project success
- 1+ year of experience in software development, consulting, service management, or a related technical field
- ServiceNow Certified System Administrator (CSA) certification
- Hands-on experience developing solutions using JavaScript, HTML, CSS, and modern web technologies
- Experience building integrations between ServiceNow and external systems using REST APIs and web services
- Knowledge of software development lifecycle (SDLC) practices and Agile delivery methodologies
- Experience troubleshooting, debugging, testing, and supporting enterprise applications
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders
- Ability to manage priorities, work independently, and deliver high-quality results in a collaborative environment
- Experience with ServiceNow ITSM, ITAM, CMDB, SACM, or other ServiceNow product suites
- Proven experience in an additional ServiceNow product line beyond System Administrator foundations
- Knowledge of ITIL processes and service management best practices
- Experience supporting enterprise-scale ServiceNow implementations and integrations
- Strong documentation, solution design, and technical analysis capabilities
- Experience reviewing code, test plans, and technical deliverables
- Technical Consultant II: Demonstrated experience mentoring junior consultants and providing technical leadership within project teams
- Proven ability to identify opportunities for process improvement and contribute to delivery best practices
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Company Overview