Note: The job is a remote job and is open to candidates in USA. JTG Consulting Group is a minority-owned consulting organization focused on laboratory IT, healthcare services, employee satisfaction, and continuous improvement. The Talent Acquisition & Operations Coordinator supports recruiting, onboarding, training, HR administration, and operational processes, ensuring that candidate and employee activities are organized, accurate, timely, and compliant.
Responsibilities
- Support the day-to-day recruiting and hiring process at the direction of the Operations Manager and in support of hiring managers
- Update job postings in the HRIS based on approved job descriptions and position requirements
- Post and maintain open positions across approved recruiting platforms and company channels
- Review applications and resumes against established position qualifications and screening criteria
- Conduct initial candidate video screenings using established interview guides and evaluation criteria
- Document screening results and provide organized candidate recommendations to the hiring managers
- Coordinate interview scheduling, including complex calendars across multiple time zones, candidate communications, with consistent and timely follow-up throughout the interview process
- Track interview feedback and help ensure timely progression of candidates through the hiring process in the HRIS
- Maintain timely and professional candidate communications throughout the recruitment lifecycle
- Coordinate pre-employment activities, including background checks, required documentation, and other approved hiring requirements
- Prepare and route approved offer and hiring documentation as directed
- Maintain accurate applicant and recruiting records within the HRIS and applicable systems
- Monitor recruiting activity and assist with reporting on open positions, candidate pipelines, time-to-hire, and other recruiting metrics
- Identify and recommend opportunities to improve recruiting workflows, administrative efficiency, and the overall candidate experience
- Coordinate employee onboarding and offboarding activities at the direction of the Operations Manager, including assigned tasks, documentation, communications, and coordination of system updates
- Maintain accurate and organized documentation
- Assist the Operations Manager with maintaining employee policies, handbooks, procedures, job aids, templates, and other HR documentation
- Track completion of required employee documentation and follow up on outstanding items
- Perform routine HRIS administrative tasks, including employee data updates, reporting, workflow monitoring, and basic troubleshooting
- Assist with testing and implementation of HRIS workflows, automations, and system updates as directed by the Operations Manager
- Maintain assigned HR records, required documentation, and compliance trackers
- Help maintain a strong, organized, and compliant company culture
- Assign training and onboarding content within the company’s Learning Management System (LMS)
- Build, add, and update approved courses, training materials, onboarding resources, and compliance training
- Assign training and monitor employee completion of required learning activities
- Maintain accurate training records and provide completion reports as requested
- Follow up with employees and managers regarding outstanding required training
- Coordinate training sessions, meetings, and learning initiatives as needed
- Assist the Operations Manager with developing and maintaining onboarding materials, job aids, training resources, and internal documentation
- Support the Operations Manager and company leadership in implementing identified employee development and training initiatives
- Recommend opportunities to improve the organization and usability of LMS and training resources
- Maintain organized documentation, trackers, templates, and recurring operational processes
- Assist with reporting and data collection related to recruiting, onboarding, training, HR administration, and other Operations functions
- Identify administrative inefficiencies and recommend opportunities to simplify, standardize, or automate processes
- Support implementation of approved process improvements and operational initiatives
- Assist with and support coordination of company events
- Assist with special projects and other Operations responsibilities as assigned by the Operations Manager and Chief Operation Officer
Skills
- Associate or Bachelor's degree in Business Administration, Human Resources, Operations, or a related field, or equivalent relevant professional experience
- Approximately 2+ years of experience supporting recruiting, candidate screening, or interview coordination in a healthcare organization or in healthcare consulting services
- Demonstrated experience supporting recruiting processes, including candidate screening and interviews
- Experience in a fast-growing environment
- Excellent organizational, communication, and judgment skills
- Experience coordinating multiple processes, deadlines, and stakeholders simultaneously
- Strong written and verbal communication skills
- Strong attention to detail and commitment to maintaining accurate records
- Ability to handle confidential employee and candidate information with professionalism and discretion
- Strong organizational, follow-up, and time-management skills
- Proficiency with Microsoft Office and Microsoft 365 applications
- Ability to learn and effectively use HR, recruiting, training, and other business systems
- Ability to work independently within established processes while recognizing when issues require escalation
- Experience with an HRIS, applicant tracking system (ATS), and Learning Management System (LMS)
- Experience in a consulting, healthcare, healthcare IT, or professional services environment
- Successful track record of building relationships
- Local, national, and/or international travel as required
- Organization & Execution: Manages priorities, deadlines, and details effectively
- Communication: Communicates clearly and professionally with candidates, employees, and internal teams
- Ownership & Follow-Through: Takes responsibility for assigned work and ensures timely completion
- Confidentiality & Professionalism: Handles sensitive employee, candidate, and company information appropriately
- Continuous Improvement: Identifies opportunities to improve efficiency, consistency, and processes
- Experience with Rippling HRIS
- Experience with Adobe Captivate
- Experience supporting employee onboarding and offboarding
- Experience working within a remote or distributed organization
Benefits
- Paid Company Holidays
- Paid Time Off
- Sick Leave
- Flexible Working Hours
- Remote Positions - Work from home
- Health, Dental & Vision Insurance
- 401(k) + Employer Match
- Career Advancement Opportunities
- On-Going Education & Professional Development Opportunities
- Manageable project loads
Company Overview