Note: The job is a remote job and is open to candidates in USA. Rise Vision provides digital signage software that helps organizations communicate more effectively using easy-to-use technology, broad hardware compatibility, and professionally designed templates. The Subscription Operations Specialist supports the Finance team by managing subscription setup, changes, cancellations, billing accuracy, collections follow-up, reporting, and process improvements.
Responsibilities
- Accountable for subscription management setup, changes and cancellations, and for ensuring the accuracy and completeness of invoices
- Monitor billing inbox channels, answering customer and internal billing inquiries and resolving any issues
- Partner with the FP&A Manager and team members to improve, automate and simplify existing reporting. Clearly communicate the impact of metrics and results on the business
- Understand the overall business to inform subscription management and reporting process improvements
Skills
- • Background in Finance, Accounting, Business, or a related field
- • 2-4 years of experience in the related field
- • Must have experience working within a SaaS environment
- • Must have experience working with CRM platforms (e.g., HubSpot, Salesforce) and subscription management systems (e.g., Chargebee)
- • Strong understanding of financial principles, accounting concepts, and financial statement analysis
- • Proficiency in financial modeling and data analysis using tools such as Excel
- • Knowledge of financial software and systems (e.g., ERP systems, financial reporting software)
- • Excellent problem-solving and critical thinking skills
- • High attention to detail and organizational skills
- • Strong communication and presentation skills
- • Ability to work independently and as part of a team
Benefits
- Fully remote work arrangement
Company Overview