Note: The job is a remote job and is open to candidates in USA. TransferMate Global Payments is a global payments provider serving banking, fintech, and software partners through its regulated network and technology. The Strategic Account Manager will own and grow key Banking and Fintech partnerships by driving partner adoption, revenue growth, product expansion, enablement, and long-term strategic alignment.
Responsibilities
- Own day-to-day relationships with Banking & Fintech partners, acting as the primary point of contact post-sale
- Run weekly / bi-weekly partner calls, ensuring clear actions, accountability, and forward momentum
- Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with senior stakeholders
- Build multi-threaded relationships across Product, Treasury, Compliance, and Commercial teams on the partner side
- Identify and execute on opportunities to increase payment volumes, corridor expansion, and product adoption
- Drive revenue growth across existing partners, aligned to quarterly and annual targets
- Partner with Sales to support upsell, cross-sell, and new use case expansion (e.g. receivables, payables, global accounts)
- Track pipeline within accounts and proactively convert opportunities into live flows
- Deliver enablement sessions to partner Sales and Product teams to position TransferMate effectively
- Clearly articulate value propositions (cost savings, new revenue streams, operational efficiency, risk reduction)
- Support partners in embedding TransferMate into their go-to-market and client offering
- Act as the internal advocate for partners, coordinating across Compliance, Product, Implementations, and Finance
- Proactively identify and remove blockers (onboarding friction, integration delays, operational gaps)
- Navigate complex processes such as KYC, safeguarding, API integrations, and payment flows
- Bring strategic thought leadership to partners—advising on how to scale their cross-border payments offering
- Use data (volumes, revenue, adoption metrics) to identify trends and growth levers
- Feed market and partner insights back into Product to influence roadmap andinnovation
- Monitor partner performance (volumes, revenue, usage trends) and build actionable growth plans
- Maintain clear reporting for internal stakeholders (Sales leadership, Product, Compliance)
- Ensure high partner satisfaction and retention across your portfolio
Skills
- • 3+ years experience in cross-border payments, fintech, or banking partnerships (Account Management or Sales)
- • Strong understanding of payments infrastructure (FX, global accounts, payables/receivables, APIs)
- • Experience managing enterprise or strategic partnerships with multiple stakeholders
- • Proven ability to drive revenue growth within existing accounts
- • BA/BS degree or equivalent experience
- • Exceptional communication and presentation skills
- • High levels of ownership, initiative, and accountability
- • Ability to operate in a fast-paced, high-growth fintech environment
Benefits
- Incentive structure
- A collaborative culture with room to innovate and influence product direction
- Flexible working model
- Ongoing professional development support
Company Overview