Note: The job is a remote job and is open to candidates in USA. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We are seeking a hands-on Sr HR Reporting & Analytics Manager to join our HRIS team and enhance our reporting and analytics capabilities across our global organization of 4,000+ employees.
Responsibilities
- Design, develop, and maintain enterprise-wide HR reports and dashboards using Workday Report Writer, Calculated Fields, Matrix/Advanced Reports, Discovery Boards, Worksheets, and scheduling
- Deliver executive-ready reports, dashboards, and presentations — translating complex workforce data into clear, concise, and immediately actionable insights
- Triage incoming reporting requests; assess requirements, scope, and prioritization; consult with stakeholders to connect data to business decisions and align on the highest-value work
- Serve as the SME for all HR reporting used internally and externally, including executive, regulatory, and operational audiences; partner with consultants on annual government filings (EEO-1 etc.)
- Build data literacy across the HR function through training, self-service enablement, and a curated standard report library
- Champion data governance, data quality, and data accuracy; maintain the HR data dictionary and enforce standardized definitions, field usage, and calculation logic
- Perform regular reporting audits and monitor data quality across sources; proactively identify and resolve issues affecting accuracy, compliance, or user experience
- Ensure report security is maintained; navigate Workday security domains and confirm users have appropriate access consistent with data privacy requirements
- Collaborate with HRIS and IT peers on governance, security, and continuous improvement of reporting infrastructure
- Partner with the HRIS leader and Data Analytics team to develop an AI-informed HR reporting strategy — leveraging tools like Claude and MCP integrations with Workday and Adaptive to build efficient, reusable reporting workflows
- Manage and expand the organization's use of Lightdash for HR dashboard development and self-service analytics
- Evaluate the need for third-party people analytics platforms and, if adopted, own the full implementation lifecycle — requirements, data mapping, UAT, validation, and end-user enablement
- Review Workday system upgrades and releases; assess impact, conduct testing, and recommend enhancements; proactively research emerging tooling to identify adoption opportunities
Skills
- Bachelor's degree in a technical or business field; Computer Science, Statistics, Information Systems, or related field preferred
- 7+ years of progressive experience in HR analytics, workforce reporting, or HRIS, with at least 5 years of hands-on Workday report writing experience
- Expert-level proficiency in Workday Report Writer, Calculated Fields, Composite/Matrix/Advanced Reports, Discovery Boards, Worksheets, scheduling, and data source configuration
- Working knowledge of Workday HCM across multiple modules (Core HCM, Recruiting, Compensation, Time & Absence, and/or Payroll)
- Demonstrated ability to translate business requirements into operational reports and analytics solutions — with a track record of presenting complex data in clear, concise, easy-to-understand formats
- Comfortable navigating Workday security domains; strong judgment in handling sensitive workforce data
- Strong program and project management skills; able to manage work from inception to adoption across multiple initiatives simultaneously
- Familiarity with AI tools and a genuine interest in applying them to improve how reporting and analytics work is built and delivered
- Strong Excel skills for data review, testing, and ad-hoc analysis
- Experience supporting a global workforce in a multi-country, multi-regulatory environment
- Experience with Lightdash, Tableau, or a comparable BI/dashboard platform
- Hands-on experience with AI-augmented analytics workflows, including use of LLM-based tools (e.g., Claude) for reporting automation or data preparation
- Experience with Adaptive Insights/Workday Adaptive Planning and familiarity with financial or workforce planning data
- Background in HR data governance program management or formal data dictionary ownership
- Experience with government compliance reporting (EEO-1, VETS-4212, pay equity reporting, etc.)
- Workday HCM or Reporting certification
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company Overview