Note: The job is a remote job and is open to candidates in USA. MAPSYS Inc. is seeking a Senior Epic Analyst to support Epic system applications in a healthcare IT environment. The role designs, configures, tests, implements, upgrades, and troubleshoots Epic applications while leading projects, workflows, stakeholder collaboration, documentation, and team mentoring.
Responsibilities
- Leads needs assessment, software design, implementation and support
- Collaborates with reporting team to support operational partners need to gather requirements
- Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives
- Mentors other analysts with completing design workflows and analysis
- Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts
- Defines and develops user access security to protect the system while providing users with the access required
- Oversees, reviews, and moves build to production as required
- Comprehends with high degree of clinical or business departments' processes and partners with them to develop supporting workflows
- Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business
- Participates and contributes in operational meetings to provide Information Technology support and expertise
- Performs unit testing of all need build they are assigned and assists other application analyst as needed
- Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts
- Develops, modifies and maintains integrated testing scripts owned by their areas
- Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations
- Collaborates across teams to develop change management strategy and plans for implementations
- Develops plans to address impacts from system changes when implementing new functionality
- Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues
- Troubleshoots application issues, with/without vendor assistance to resolution
- Leads escalation of issues with appropriate internal resources, to resolution
- Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership
- Provides 24 x 7 support scheduled and routine assignments for on-call rotation
- Maintains security for assigned applications
- Adheres to change control processes per best practice and processes defined to protect the system(s)
- Mentors and develops team members
- Instructs teams members on design, configuration work, and assignments
- Onboards and trains new team members
- Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager
- Creates and maintains system documentation; ensuring that documentation is updated accurately and timely
- Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation
- Provides input to components of development of end-user training materials and participates in training efforts
- Trains new members of the team, acting as mentor or coach for junior team members by providing guidance and support
Skills
- Professional Billing Claim and Remittance certification required; PB Claims Analyst
- High School Equivalent / GED (Required)
- 4+ years in designing, configuring, testing and maintaining Epic applications (Required)
- Epic Application Certification (Required)
- Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
- 2+ years working in a health care related IT environment (Preferred)
Benefits
- Provides 24 x 7 support scheduled and routine assignments for on-call rotation.
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