Job Summary:
The Manager, Business Solution Consultants has leadership responsibility for all
the Business Solution Consultants in the Professional Services department. This
role will partner with other leaders within the organization to ensure optimal
collaborative processes are in place to improve our Professional Services
Delivery process continuously. This management role will function in a
customer-facing capacity to lead and support the Solumina Business Solution
Consultants team. Will guide and support change management activities, process
engineering, such as Organizational Change Management (OCM) with both internal
and external teams. Collaborating with their team, will ensure the quality of
all project deliverables while following the Solumina Implementation Methodology
(SIM). This includes communicating the delivery standards, procedures,
methodology, and desired deployment objectives for each project.
Essential Functions:
· Develops and maintains a progressive recruitment, induction,
development, and onboarding system to ensure a highly skilled and functioning
team
· Employs innovative techniques to continually advance the deployment
process using SIM
· Plans for optimum resource utilization and coordinates with the
Resource Manager for resource needs
· Ensures their team is driving to corporate objectives and metrics
· Plans and conducts personnel performance reviews and professional
growth
· Contributes to the development and improvement of SIM services
standards, processes, and procedures
· Leading, growing, and mentoring BSC professionals
· Identify and develops leaders for the future
· Developing positive relationships with existing and new customer
· Maintain a good balance between customer and team needs
· Engage in a management consulting role to help client executives lead
and support substantial change initiatives within their organizations
· Deliver BSC activities to a customer up to 30% of daily job functions.
· Deep understanding of Solumina architecture with the ability to deploy
to multiple sites.
Requirements:
· Traveling to customer sites, as required, to meet with the customer
and align with their expectations
· Agile background in Scrum and Kanban
· Excellent writing, presentation, and communications skills
· Ability to travel domestically and internationally as needed
Required Education/Experience:
· Bachelor’s degree in IT management, Engineering or Manufacturing or
equivalent work experience required
· 5+ years of experience in project environments implementing enterprise
software solutions
· 5+ years of experience in manufacturing operations and supporting
roles
· 5+ years of experience working with and implementing enterprise-class
software solutions
· 2+ years of experience in managing a team of professional consultants
in a remote environment