Note: The job is a remote job and is open to candidates in USA. CDK Global provides cloud-based software solutions for automotive dealerships and manufacturers. The Delivery Program Manager supports the planning, coordination, execution, and delivery of strategic programs and projects, partnering with cross-functional teams to align initiatives with organizational priorities. The role manages program plans, governance, risks, resources, performance tracking, and stakeholder reporting.
Responsibilities
- Assist in the planning and coordination of projects from initiation to completion
- Support the definition of project goals, deliverables, and timelines
- Assist in developing and implementing program strategies that align with organizational objectives and deliver value
- Help track project progress, maintain schedules, and report on status to the team
- Organize project meetings and document minutes, action items, and follow-ups
- Collaborate with team members to ensure effective communication and workflow
- Collaborate with key Program Managers to ensure program objectives are met
- Collaborate with various teams (e.g., Product Engineering, Marketing, Sales, etc.) to align program objectives with business goals
- Ensure alignment between program goals and organizational strategy through effective communication and relationship management
- Foster strong working relationships with internal and external partners to ensure seamless execution
- Identify opportunities to reduce costs, enhance efficiencies, and improve ROI for programs
- Allocate resources effectively, managing team assignments and project workloads to optimize performance
- Assist in identifying potential risks, develop mitigation strategies, and resolve issues that could impact program success
- Monitor progress and performance of programs and make data-driven decisions to address bottlenecks or challenges
- Assist in identifying process gaps and drive initiatives for process improvement to ensure smooth program execution
- Standardize program management practices across the organization to improve communication, transparency, and reporting
- Provide timely and transparent reporting to senior management on the status of key programs, highlighting achievements, risks, and key decisions
- Track and report on project performance metrics, analyzing data to inform decision-making and drive continuous improvement
- Assist in post-program reviews and lessons-learned sessions to improve future program delivery
Skills
- Strong knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, Jira, Trello)
- Excellent communication, interpersonal, and leadership skills
- Ability to analyze complex data and make informed decisions
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work well in a team-oriented environment
- Detail-oriented with the ability to manage multiple priorities
- Bachelor's degree in Business, Program Management, or a related field
- 3-5 years of experience in program or project management, with a proven track record of successfully delivering projects
- Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship
- PMP or other relevant certification
- Basic understanding of project management principles
- Eagerness to learn and take on new challenges
- Eagerness to learn and grow within a program management career
- Familiarity with Agil methodologies
- Master's degree
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
- Annual performance bonus
- Other applicable incentive compensation plans
Company Overview