Note: The job is a remote job and is open to candidates in USA. Southwest Airlines is an airline company committed to providing opportunities for employee learning and growth. The Technology Analyst Intern will support workforce analytics, strategic planning, reporting, data quality, and capacity planning initiatives while collaborating with technology, HR, finance, and workforce management stakeholders. The intern will also help analyze business needs, develop and test technical solutions, and facilitate communication between business and technology teams.
Responsibilities
- Work with business Customers to conduct needs analysis relative to systems and business processes in order to create quality technical solutions
- Ensure solutions are aligned with internal tooling, business strategies and comply with departmental standards
- Manage timeframes for designing, coding, testing, and implementing to ensure solutions are delivered on time and within budget
- Serve as a resource to ensure effective communications between business and Technology Teams
- Participate in systems and acceptance testing
Skills
- Coursework or experience using Excel, Tableau, or similar data visualization and reporting tools
- Coursework or experience in Quickbase
- Coursework or experience to data analysis, business intelligence, reporting, or process improvement concepts
- Coursework or experience with Workday fundamentals
- Coursework or experience with Agile principles, project-based work
- Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
- Demonstrate programming aptitude and ability for logical and abstract thinking
- Required: Full-time 40hrs a week
- Must maintain a consistent weekly schedule during normal business hours at a max of 8hrs per day
- High School Diploma, GED or equivalent education required
- Progress towards degree, major, or minor in MIS, Business, Computer Science, Computer Engineering, Information Systems or Information Technology, Data Analytics, Statistics, Economics, Finance, Business Administration or similar degree
- Progress towards a 4-year undergraduate degree or graduate degree is required
- To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
- Minimum 2.5 cumulative GPA at the time of application is required
- Must be at least 18 years of age
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- You must have a valid U.S. Social Security Number to complete the full hiring process
- This position requires authorization to work in the United States as a permanent employee without sponsorship now or in the future
- Ability to stay organized and manage multiple and concurrent assignments under tight deadlines preferred
- Previous internship or work experience as a Technology Analyst within the past 12 months preferred
- Problem solving ability and strong written/verbal communications skills preferred
- Works well in a culture that is open, direct, respectful, courteous, and compassionate preferred
- 1-2 semesters remaining at the time the internship ends is preferred
Benefits
- This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc.
- Receive free unlimited space available travel privileges for yourself (taxes and fees may apply on international travel)
- Interns will be provided with any required equipment, such as a laptop, for the internship
- You’ll have the opportunity to learn, grow, and develop as a future professional while making a meaningful impact
Company Overview