Note: The job is a remote job and is open to candidates in USA. Raas Infotek is seeking a Source-to-Pay Operations Consultant to support customers through ServiceNow platform expertise and procurement and supply chain knowledge. The role advises, coaches, and mentors customers, manages executive stakeholders, and supports value realization and customer success through solution architecture, process consulting, and technology implementation.
Responsibilities
- Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
Skills
- ServiceNow Platform, Solution Architecture, Customer Success/Customer-Facing Consulting, Executive Stakeholder Management, Procurement & Supply Chain / Source-to-Pay Operations
- 8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role
- 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
- Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
- Other skills which will help you succeed in this role: data driven, experience with value consulting/realization, verbal and written communication talent, content(webinar) development
- 5+ years of experience managing executive business stakeholders in a customer organization, preferred
- Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred
- Knowledge of ServiceNow's integration tools and capabilities preferred
- 2+ years of experience working with Procurement and/or Supply Chain processes or technology preferred
- Experience implementing ServiceNow Source-to-Pay Operations products strongly preferred
Benefits
- Remote work
Company Overview
Company H1B Sponsorship