Note: The job is a remote job and is open to candidates in USA. Lanter Delivery Systems is a national logistics company specializing in overnight, unattended delivery of automotive, agricultural, and industrial parts. The Manager of Technology Integration leads customer-facing integration operations across EDI, APIs, file transfers, and Azure technologies, managing implementations, production issues, customer escalations, consultants, resources, and cross-functional delivery.
Responsibilities
- Own intake, prioritization, resource planning, capacity management, and delivery across concurrent customer implementations, enhancements, and production needs
- Serve as the primary escalation point for customer integration concerns and production issues, driving timely triage, communication, and resolution
- Provide hands-on technical leadership across EDI, APIs, file-based integrations, Azure Logic Apps, Azure Data Factory, Azure Data Lake, and related integration technologies
- Partner directly with customers throughout the integration lifecycle, including solution ideation, requirements discussions, and evolving integration needs
- Lead and manage the consultants supporting Technology Integration, including resources performing Integration Engineer and Integration Analyst responsibilities
- Establish scalable processes, resourcing practices, documentation, and reusable approaches that improve delivery consistency, team capacity, and customer satisfaction
- Coordinate across Engineering, Operations, Customer Success, Project Management, and other teams to manage dependencies and deliver on integration commitments
Skills
- • 7+ years of progressive experience in enterprise integration, B2B integration, integration engineering, or a related technical field
- • 3+ years of experience leading technical teams or integration delivery functions, including experience managing consultants or contract resources
- • Strong hands-on experience with EDI, APIs, file-based integrations, and other system-to-system data exchange methods
- • Experience with Microsoft Azure integration technologies, including Azure Logic Apps and Azure Data Factory; experience with Azure Data Lake or comparable cloud data environments is strongly preferred
- • Strong client-facing experience, with the ability to lead solution discussions, collaborate on new ideas, navigate difficult conversations, and de-escalate customer concerns or issues
- • Demonstrated experience with resource planning, capacity management, workload prioritization, and delivery across multiple concurrent customer and production demands
- • Strong leadership, communication, and problem-solving skills, with the ability to operate autonomously and make sound decisions in a high-volume, fast-paced environment requiring frequent triage and rapid prioritization
- Ideally, the selected candidate will be based near our St. Louis, Missouri headquarters and able to work on-site as needed
- Due to the customer-facing and production support nature of the role, occasional availability outside normal business hours is required for urgent escalations, implementations, or production issues
- Travel may be required periodically for customer meetings, implementations, company meetings, training, or other business needs
- The team member may be required to sit for extended periods of time while working at a computer and communicating with internal and external business partners
- The team member is regularly required to listen, communicate verbally and in writing, sit for extended periods of time, use a computer and other office equipment, and occasionally lift up to 15 pounds at a time
- • Experience in logistics, transportation, supply chain, or another operationally intensive environment where urgency, complexity, and customer responsiveness are critical
- • Experience with legacy Microsoft BizTalk environments or migrations from BizTalk to modern Azure integration services
- • Familiarity with Azure API Management, Service Bus, Event Grid, Azure Functions, or comparable integration technologies
Benefits
- Remote flexibility
- Full-time, exempt position
- Occasional availability outside normal business hours is required for urgent escalations, implementations, or production issues
- Periodic travel may be required for customer meetings, implementations, company meetings, training, or other business needs
Company Overview
Company H1B Sponsorship