Note: The job is a remote job and is open to candidates in USA. Arkatechture is a data and technology company specializing in data quality, visualization, management, and enterprise-level solutions across fintech, AI, and financial services. The Software Engineer will support the Arkalytics platform by troubleshooting production issues, developing software enhancements and automation, and improving the reliability, performance, and scalability of cloud-based data warehousing and analytics solutions.
Responsibilities
- Troubleshoot and resolve complex production issues across the Arkalytics platform
- Develop software enhancements, bug fixes, and automation that improve platform stability and customer experience
- Investigate application, database, and cloud infrastructure issues within AWS environments
- Perform root cause analysis and implement long-term solutions to prevent recurring issues
- Build and maintain clean, reliable, and well-tested code
- Improve monitoring, alerting, logging, and operational tooling
- Collaborate with Support Services, Customer Success, Product, and Engineering teams to resolve customer issues efficiently
- Participate in Tier 2 and Tier 3 production support and shared on-call rotations
- Contribute to system documentation, knowledge sharing, and continuous process improvements
- Participate in code reviews and help maintain high engineering standards
- Stay current with emerging technologies and recommend improvements that enhance our platform
- Additional responsibilities as assigned
Skills
- 3+ years of professional software engineering experience
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
- Proficiency developing or supporting applications in AWS
- Strong programming skills in Python or another object-oriented language
- Solid SQL skills and experience working with relational databases (Snowflake or Databricks)
- Familiarity with REST APIs, SDKs, and command-line tools
- Ability to work with structured data formats such as JSON, XML, and CSV
- Strong troubleshooting, debugging, and root cause analysis skills in production environments
- Comfort working in Linux or Unix environments
- Understanding of data warehousing, business intelligence, or analytics platforms
- Familiarity with Git, Jira, Confluence, and Slack
- Experience working in Agile software development environments
- Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- A collaborative mindset, intellectual curiosity, and a passion for continuous learning
- Familiarity with containerized and cloud-native technologies such as Docker, ECS, Fargate, Kubernetes, or microservices is a plus
- Knowledge of NoSQL databases such as DynamoDB is a plus
- AWS certification is preferred, or a willingness to obtain one
- Familiarity with CI/CD pipelines and DevOps practices is a plus
- Financial services industry experience is a plus
Benefits
- A flexible remote work policy with optional access to our Portland, Maine office
- A 4-day workweek after 3 years of service
- Generous paid time off, including 11 holidays
- Medical, disability, life insurance, and optional dental/vision
- 401(k) retirement plan with company match
- Training & certification reimbursement
- Milestone recognition programs, annual PTO increases, and more
Company Overview
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