Note: The job is a remote job and is open to candidates in USA. Aris Search is a boutique IT recruiting agency specializing in placing talent with IT consulting companies and managed services providers. The company is recruiting a Technical Project Manager to lead IT infrastructure and software implementation projects across multiple client environments, combining project leadership with hands-on technical implementation, troubleshooting, documentation and operational handoff.
Responsibilities
- Own assigned IT projects from approved scope through planning, implementation, testing, documentation and final handoff
- Translate scopes of work into detailed project plans with tasks, owners, dependencies, milestones, estimated effort and completion criteria
- Manage multiple concurrent projects across different client environments
- Lead infrastructure projects including server installations and upgrades, Active Directory migrations, Microsoft 365 implementations, Azure projects, virtualization projects, network upgrades, firewall deployments, workstation rollouts and disaster recovery initiatives
- Coordinate technicians, engineers, vendors, client contacts and internal stakeholders throughout each project
- Lead project kickoffs, technical working sessions, status meetings and completion reviews
- Validate technical prerequisites including equipment, licensing, backups, access, documentation, maintenance windows and rollback plans
- Track project scope, schedules, budgeted effort, dependencies, risks and resource requirements
- Identify potential problems early and escalate technical or project-related blockers before they impact delivery
- Provide hands-on technical implementation and troubleshooting when necessary
- Perform structured testing and quality assurance before projects are considered complete
- Maintain accurate technical and project documentation including configurations, diagrams, credentials, decisions, changes and test results
- Ensure completed projects are handed off cleanly to ongoing support teams
- Participate in post-project reviews and help improve project delivery processes
Skills
- * 5+ years of experience working for a Managed Service Provider (MSP)
- * Significant experience leading multiple concurrent IT infrastructure projects across different client environments
- * Strong hands-on Windows Server administration experience including server deployment and configuration
- * Strong Active Directory and Group Policy experience including domain controller deployment and domain administration
- * Strong Microsoft Azure administration experience
- * Strong networking experience including routers, switches, VLANs and firewalls
- * Experience configuring and deploying firewalls
- * Experience with virtualization technologies including Hyper-V and/or VMware ESXi
- * Experience with Microsoft 365 environments and migrations
- * Ability to take an approved scope of work and independently turn it into an organized, executable project plan
- * Strong understanding of project scheduling, resource coordination, risk management, change control, testing, documentation and operational handoff
- * Ability to coordinate technical resources effectively without necessarily having direct supervisory authority
- * Strong troubleshooting skills and the ability to make sound technical decisions during project implementation
- * Excellent written and verbal communication skills
- * Strong organizational and time-management skills
- * Ability to work independently with minimal oversight
- This position can be performed remotely from anywhere in the United States
- Candidates must be willing and able to travel to **Southern California / Los Angeles County for initial training** and approximately **1-2 times per year thereafter** for company meetings or other business needs
- * HaloPSA
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- * IT Glue
Benefits
- Remote work from anywhere in the United States
- Work-life balance
- Professional development
- Significant autonomy and minimal micromanagement
- Career development and advancement opportunities
- Dedicated 24/7/365 technical coverage, so this position is not the first responder for routine after-hours or holiday support incidents
- Strong Help Desk and Support Desk teams
Company Overview