Note: The job is a remote job and is open to candidates in USA. Strata Information Group (SIG) is a higher-education technology consulting company supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. SIG is seeking an experienced Ellucian Colleague Student Accounts Receivable Consultant to provide implementation support, troubleshoot functional and technical issues, analyze student accounts processes, and improve the use of the Colleague module for clients.
Responsibilities
- Provide Colleague implementation support such as training, functional consulting, and technical support at client sites
- Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance
- Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations
- Stay current on industry best practices and advancements in Ellucian Colleague and student account technology
- Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module
- Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines
Skills
- Five or more years working directly with the **Colleague Student Accounts Receivable module** at a college or university
- Experience implementing the Colleague Student Accounts Receivable module
- Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections
- Ability to troubleshoot technical and functional issues within the Colleague Student Accounts module
- Exceptional oral and written communication skills and a proven customer service approach
- Highly self-directed with solid problem-solving expertise
- Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations
- Ability to communicate user requirements to the technical support team
- Knowledge of how Colleague is used in a variety of institutional types
- Up to 25% travel required
Benefits
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
Company Overview